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Sales & Social Media Support Specialist

5 hours ago

Vaughan, Canada Chair Decor Full time

Founded in 1991, Chair Décor/ Plate Occasions are a premier tabletop rental company specializing in high-quality linens, elegant tabletop décor, and essential event accessories. Our mission is to help clients create memorable events with our exceptional products and services. As we continue to grow, we are seeking a motivated and customer-focused person to join our dynamic team.

Due to continued growth, we are hiring a full-time **Sales & Social Media Support Specialist** to join our team of dedicated workers in Woodbridge. This job requires a 9:30am-6pm, **Tuesday to Friday, and 9am-4pm Saturday Shift,**due to the needs of our business.

Responsibilities Include:

- Assist with the preparation of customer orders
- Responsible for walk-in clients and décor appointments
- Address and resolve customer complaints courteously and fairly.
- Provide detailed product information and recommendations, actively promoting our tabletop event décor products and services.
- Efficiently and accurately process customer orders and returns.
- Collaborate with internal teams, including sales, marketing, and logistics, to resolve customer issues and enhance the overall customer experience.
- Stay informed about product knowledge, promotions, and company policies to offer accurate support.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- Lead client appointments and provide timely follow-ups.
- Maintain and manage all social media platforms, including Mailchimp, Instagram, Facebook, and TikTok.

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

Additional pay:

- Overtime pay

Schedule:

- Day shift
- Every Weekend
- Holidays
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)
- event industry: 1 year (preferred)
- key holder: 1 year (preferred)

Work Location: In person