Hair Assistant

**ABOUT LE PETIT SALON**

Located in the heart of downtown Ottawa, Le Petit Salon is more than just a high-end hair salon; it's a sanctuary for transformation and rejuvenation. Our ethos revolves around the principle that hairdressing is a journey—guiding our esteemed clientele to a place where they look and feel like better versions of themselves. We are committed to a carefully curated experience, both for our clients and our team. Le Petit Salon boasts an internal culture deeply rooted in core values like work-life balance, continued education, and client well-being. By focusing on these foundational elements, we've crafted an environment where going to work is a joy, stress is minimized, and personal as well as professional growth is not just encouraged but expected.

**ROLE OVERVIEW**

The Salon Assistant is an integral part of the Le Petit Salon team, focused on ensuring client satisfaction and smooth salon operations. Working closely with hairstylists, receptionists, and reporting directly to the General Manager, the Salon Assistant provides a wide range of support services. This role is perfect for a dedicated individual who wants to contribute to an upscale salon experience while also demonstrating a strong commitment to teamwork and client well-being.

**KEY RESPONSIBILITIES**

**Client Experience & Support**
- Greet clients and assist them in preparing for their services.
- Offer beverages and reading materials to ensure client comfort.
- Escort clients to the styling stations and introduce them to their hairstylists.
- Assist in shampooing, conditioning, and rinsing clients' hair.

**Salon Maintenance**
- Maintain the cleanliness and organization of the salon throughout the day.
- Sterilize and sanitize tools and workstations in compliance with health and safety guidelines.
- Restock and organize salon supplies.
- Assist in laundry duties.

**Assist with Hair Services**
- Provide support during hair coloring, cutting, and styling services.
- Assist in blow-drying and finishing touches.

**Receptionist Support**
- Assist the front desk by answering phones, scheduling appointments, and handling transactions.

**Team Collaboration**
- Work cohesively with hairstylists and receptionists to ensure a smooth operation.

**Miscellaneous**
- Exhibit flexibility, handling tasks or responsibilities as assigned by ownership.
- Handle money and company property with respect and the highest level of honesty and integrity.

**QUALIFICATIONS AND SKILLS**
- **Education**: High School diploma or equivalent, with a preference for additional certifications in the beauty industry.
- **Previous Experience**: Previous work experience in a salon, spa, or a high-touch customer service role is a considerable advantage.
- **Exceptional Interpersonal Abilities**: able to forge meaningful relationships with both clients and team members.
- **Multi-tasking**: Capacity to multitask and operate effectively in a bustling, dynamic environment.
- **Attention to Detail**: Unwavering attention to detail, coupled with a steadfast commitment to cleanliness and operational organization.
- **Passion**: Demonstrable passion for all aspects of the beauty and salon industry, expressed through continuous learning and skills development.

**PERSONAL QUALITIES**
- **Solution-Oriented**:Ability to approach challenges with a positive, problem-solving mindset.
- **Proactivity**: A self-starter with the foresight to anticipate needs and take necessary action without prompting.
- **Team Player**: An innate willingness to cooperate and collaborate with team members to achieve collective goals.
- **Client-Centric Focus**: A consistent commitment to prioritizing the comfort, satisfaction, and well-being of our clientele.
- **Detail Mastery**: Exceptional focus on the little things that elevate the client experience and salon operations.
- **Effective Communication**: Excellent in conveying messages and expressing oneself, both verbally and non-verbally, in a clear and concise manner.
- **Resilience**: Ability to stay calm under pressure and maintain a positive attitude, even in challenging or high-stress situations.
- **Adaptability**: Comfort with change and the ability to pivot quickly as circumstances require, whether it's dealing with a last-minute client request or a change in schedule.
- **Professionalism**: Demonstrates accountability, punctuality, and respect in all interactions, whether with clients or team members.
- **Creative Flair**: An inherent creative instinct, beneficial for assisting hairstylists and contributing to the salon's atmosphere and branding.
- **Ethical Integrity**: Strong sense of ethics and responsibility, particularly regarding client privacy and adherence to health and safety standards.

Pay: $18.00-$21.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day