Principal Product Manager

At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox Live, PlayStation Network, and EA Origin. We are backed by top investors including Softbank, Sony Interactive Entertainment, Galaxy Interactive, NetEase, and Krafton. Our latest Series B funding has firmly solidified our place as a top player in the gaming industry. AccelByte's talent has decades of experience building and shipping some of the largest game and distribution platforms in the world.

We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes. Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best performing teams. As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world. We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us

**Position Summary**

The Principal Product Manager is responsible for driving product strategy and helping to design, build, and enhance AccelByte's growing offerings. This position consists of working closely with engineering, design, and business leaders, as well as clients to design, deliver and scale the AccelByte offers and enable creators of all sizes to build and scale games faster, simpler, and without compromises. This position will also be responsible for defining product requirements, driving developer adoption, and delivering AccelByte users an enjoyable experience.

**Essential Functions/Responsibilities**

The Principal Product Manager is accountable for the following functions and responsibilities:

- Setting the practice of hands-on design collaborations together with design and engineering team members
- Engage with customers, as well as perform market research/product discovery to plan, define and deliver product
- Establish a clear organizational context and strategy
- Retain the right managers and product people for your organization
- Collaboratively work with/lead Accelbyte's team of engineers, designers, sales and business teams to develop concepts and solve complex real-world challenges
- Direct first-person workflow & usability studies, field research, and market analysis
- Define and direct our approach to developer community management and developer support mechanisms
- Define and analyze metrics that inform the success of products, develop insights, and implement improvements
- Be familiar with similar and competing products in the marketplace
- Contribute to the team or company to improve the quality or effectiveness of the work by making initiatives
- Coach the product/program/project managers and create individual growth plans for their career development
- Help identify and evaluate market trends, opportunities, and areas of focus and winning strategies for future projects
- Benchmark features, content, game design across the industry and present insights to creative directors and product directors to drive change in their projects
- Present data-supported summaries and recommendations to improve products within your genre of expertise
- Manage risk for strategic objectives
- Develop a process for analyzing game performance, building recommendations for feature prioritization, analyzing key performance indicators of post-release features, and rigorously testing/optimizing them
- Build the feature roadmaps and meet with executives to bring incremental growth to the business
- Perform other duties as assigned

**Qualifications/Experience Required**
- Bachelor's Degree or relevant work experience or certifications/courses.
- At least 10 years of experience as a Product Manager or similar roles in SaaS/cloud-driven companies
- At least 5 years of management experience
- Advanced ability to deal with difficult/problem situations and maintain a professional demeanor, at all times
- Advanced ability to coach employees, helping them improve their skills and grow
- Advanced understanding of technical problems and communicating technical solutions.
- Expert in stakeholder management
- Expert in technical documentation
- Expert in product strategy, planning, feature prioritization
- Expert in managing product roadmap
- Expert gaming industry knowledge and understanding of AccelByte's products or similar services.
- Expert in performing data-driven analysis
- Advanced experience in PC, Console, Mobile and VR development
- Expert in ticketing and bug-tracking solutions (Jira, etc.)
- Advanced experience in the SaaS/managed services industry
- Advance