Administrative Assistant, Rs

4 days ago

Toronto, Canada MLSE Full time

Company Description

Maple Leaf Sports & Entertainment (MLSE) one of the world's premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto's sports facilities - Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC's Academy and the First Team's practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.

**Job Description**:
As a valuable member of our Food & Beverage team, you will assist and support the restaurant team in daily administrative operations.
- Lead by example and provide ongoing mentorship/training/motivation to the restaurant teams
- Work with the restaurant manager on all staff needs
- Accurately and efficiently coordinate scheduling and attendance records
- Drafting and issuing of employee disciplinary reports and letters
- Employee Certification and Policy Tracking
- Hiring and Onboarding of FOH and BOH employees
- Issuing and processing of Gift Cards
- Assist with Guest Recovery
- Updating take out platforms
- Perform other administrative duties as the need arises
- Adhere to MLSE service standards and policies.
- Follow all MLSE Health & Safety policies and procedures.

**Qualifications**:
- Must be available to work Monday to Friday, 10 a.m. to 6 p.m.
- Supervisory or management experience in a multifaceted and high volume restaurant is an asset
- Solid understanding and practical knowledge of restaurant business principles and service etiquette
- Effective team management experience
- A proactive approach toward day-to-day activities and shifting demands
- Proficient with Office 365
- An aptitude for identifying and assessing details
- Exceptional interpersonal, and communication skills
- Shown to perform well under pressure, balancing multiple priorities simultaneously
- Work in compliance with the provisions of the Occupational Health & Safety Act
- Ongoing awareness and responsiveness to client satisfaction
- An alignment with our Vision and Values which includes a positive, incorporating integrity, confidentiality, and discretion
- Strong organizational skills
- A winning attitude

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

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