Operations Supervisor

**Operations Supervisor - St. Albert**

**Make everyday Earth Day by joining one of Alberta’s most successful environmental corporations**

At ABCRC, we operate the system that collects and recycles non-refillable beverage containers. Along with our stakeholders, we encourage Albertans to participate in beverage container recycling. Our performance record is one of the best in Canada, and you’ll be helping us make it even better. We are provincially incorporated and operate with not-for-profit provisions as a leading product stewardship corporation.

**About the opportunity**

Substitute Operations Shift Supervisors as per Operations Supervisor job description when required according to their shift schedule.

**KEY FUNCTIONS & ACCOUNTABILITIES**

**People**
- Maintaining a positive work environment
- Communicating and demonstrating consistent support of ABCRC’s values (customer focus, continuous improvement, integrity, valuing people and the health and safety of our employees, contractors, and guests)
- Developing and maintaining a productive work team by assisting in hiring, training, and the development/providing guidance to the team
- Effectively problem solve, delegate and follow-up on tasks assigned to team members
- Managing employee performance and provide objective feedback

**Safety**
- Ensuring the efficient and safe operation of all QC equipment, keeping work areas clean and free of any safety hazards at all time
- Ensuring compliance with company Service Agreement, bylaws policies and procedures
- Supervise the occupational health and safety aspects of work undertaken by team members within the work area; coaching and developing good safety habits among staff

**Quality**
- Training employees on job functions and standard operating procedures
- Effective and clear delivery of toolboxes
- Ensuring compliance with Service Agreement and customer shipment specifications
- Ensure organizational adherence and accountability to standard operating procedures
- Maintain and prepare daily quality records and reports
- Supervise all activities in QC area
- Manage quarantine and challenge counts
- Be present during BCMB audits
- Evaluate QC statistical data to find deviations and report deviations to Plant Manager
- Ensure that all bags selected for QC are received in QC and audited
- Manage improvement projects in QC area.
- Manage QC Framework entries and schedule Target/Random audits are performed on time
- Seek and recommend ways to reduce cost
- Organise FIFO in QC

**Productivity**
- Collaborate with Shift Supervisors to plan workforce for QC area
- Completing all necessary records and reports in a timely manner
- Prepare purchase orders and monitor invoices
- Establish or adjust work assignments to meet daily workflow needs
- Using your product flow and labor planning experience you will be accountable for the operation relative to production values and budgeted efficiencies in QC area
- Reducing or eliminating identified variances in non-value-added processes

**EDUCATION AND TRAINING**

At minimum High school diploma or equivalent. A Degree in Quality Management, Operations Management or Business Administration an asset.

**EXPERIENCE**

At least two (2) to five (5) years’ experience in a management/supervisory capacity/union environment.

**KNOWLEDGE, SKILLS AND BEHAVIOURS**
- Proficient in Microsoft Office
- Lean/5S experience an asset
- Previous supervisory experience in a unionized environment an asset
- Shift flexibility is a requirement of this position
- Able to function effectively as a team player
- Demonstrated excellence in relationship building
- Must have excellent communication skills, both written and oral, and the ability to effectively interact with ABCRC employees and third-party carriers/drivers
- Must have ability to remain flexible in a dynamic work environment
- Goal focused with demonstrated ability to manage multiple tasks/projects in a fast-paced environment with high attention to detail
- Demonstrated knowledge and user experience with Excel, Excel Pivot Tables, E-Mail, and Word Documents
- Excellent organizational, analytical, prioritization and problem-solving skills
- Communicate with clients, coworkers, and management in a clear, concise, and timely manner.
- High commitment and positive attitude in the face of setbacks and obstacles
- Sound judgement, initiative, and ability to change prioritizing workloads on demand
- Self-starter with creative mind and an ability to put ideas into practice
- Strong analytical skills and excellent interpersonal skills
- Ability to work with different cultures and to manage cross functional interfaces
- Planning & Organizing (Ability to prioritize, plan, assign & control)
- Time management (monitoring performance against deadlines and milestones)
- Ability to act with discretion and treat confidential information appropriately

**WORKING CONDITIONS**

Majority of work hours are on plant floor with minority hours handling administratio