Manager, Facilities Operations

Reporting to the Director, Reliability and Operations (the “Director”), the Manager, Facilities Operations develops and supports a team-based approach to deliver best-in-class facilities operations and support services to the Sheridan community. The Manager leads and manages a diverse team of technically talented individuals/trades, external contractors, staff and students in support of campus sites, buildings, facilities, infrastructure, systems and a broad range of College services. The Manager also supports the development and continuous improvement of a maintenance and reliability program centered on best-in-class maintenance planning, scheduling, executing and closing, materials and spares management, asset condition management, root cause analysis, preventative maintenance optimization and quality management.

**What You’ll Be Doing**
- Providing reliability and operations leadership, continuous improvement, and ensuring best-in-class customer service;
- Supporting a best-in-class reliability culture within the division including the development and continuous improvement of a maintenance and reliability program centred on best practice maintenance planning, scheduling, executing and closing, materials and spares management, asset condition management, root cause analysis, criticality analysis, Computerized Maintenance Management System (CMMS) utilization, and quality management;
- Determining the Operations and Maintenance requirements in support of the Asset Management objectives and goals, and leading maintenance, operations and resource strategies to manage the use of funds, resources, equipment, tools and materials in delivering asset management activities;
- Developing and tracking a master schedule of activities and projects within the campus, and defining how best to implement project strategies, through first-hand knowledge of existing infrastructure and systems and the logístical challenges and physical impediments to overcome in delivering successful projects;
- Designing solutions consistent with current government legislation/regulations (e.g. health and safety and environmental) and congruent with College strategic initiatives (e.g. AODA and Sustainability);
- Leading the preparation of specifications, contracts, documentation/drawings for public tendering processes;
- Maintaining/reviewing contracts for third party contractors; performing inspections and monitoring service contracts; performance metrics;
- Planning, consulting, analyzing and recommending solutions to customers consistent with integration into existing systems and services; and congruent with College and departmental strategic goals, objectives and fiscal constraints;
- Optimizing employee engagement and team performance through effective recruiting, selection, workflow/project planning, employee development, mentoring/coaching, and performance management to meet department and Sheridan-wide goals;
- Performing other related duties, as assigned.

**About You**

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to **anti-oppression**, **equity**, and **inclusion**.

You are an **analytical thinker** and have a knack for **thinking critically** when solving problems and making sound decisions.

You are a **self-directed** natural **leader **with a highly **collaborative **spirit which, combined with your keen **interpersonal **and **communication **skills, empowers you to build positive and collaborative relationships, create and maintain a positive organizational culture and provide a high level of consistent and excellent **customer service**.

You enjoy **multi-tasking**, **prioritizing**, balancing and managing multiple complex and competing demands while staying **organized **to effectively meet a demanding workload in a fast-paced environment.

You have superlative **communication**, **presentation **and **influencing **skills with an ability to influence at all levels and obtain buy-in when diverse needs and competing priorities exist and can clearly communicate complex information verbally and in writing across multiple levels.

You have the ability to manage several concurrent **projects **and operational activities with conflicting timelines and priorities.
- 4-year degree in Engineering or a related field
- 7 years related facilities operations management experience, preferably in a post-secondary educational environment (equivalency to be considered)
- Experience with budget development and management
- Exposure to sustainability initiatives for waste management and energy conservation
- Demonstrated Project Management capability and knowledge in building trades and the respective engineering disciplines
- Understanding of building automation systems
- Working knowledge of relevant/applicable codes and regulations (i.e. Building, Electrical, Health & Safety, WHMIS, Fire etc.) and construction management
- In-depth knowledge