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Operations Coordinator

2 weeks ago

Markham, Canada WePlay Sports Centre Full time

**Job Summary**

WePlay Sports Centre is looking for a full-time Operations Coordinator to help run one of the most active and community-driven volleyball hubs in Ontario. You’ll be the face and the engine of our daily operations, handling everything from customer communication and court bookings to coach coordination and event hosting.

This role is perfect for someone outgoing, energetic, and highly organized. You’re someone who thrives when engaging with people, solving problems in real-time, and keeping programs running seamlessly. As WePlay continues to grow, you’ll be at the centre of it all, ensuring our coaches, players, and families feel supported, informed, and excited to return.

**About WePlay Sports Centre**

Located in the heart of Markham, **WePlay Sports Centre is a premium volleyball facility**, with **6 full-sized indoor courts** and 4 beach courts. We’re more than just a training centre, we’re the home base for a vibrant and competitive volleyball community:

- 8 Adult Recreational Leagues running weekly
- 8 Tournament Orgs hosting events every weekend
- Official OVA Events
- Youth Programs serving 1,000+ players each season
- 19 Competition Youth Club Teams training weekly at our courts
- 40+ Hours of Weekly Lessons and Clinics and Camps
- Coaching Staff includes Team Canada, NCAA, and National Team athletes

**What You’ll Do**
**Customer Experience & Admin**
- Handle court and beach court rentals, class bookings, program registrations, and scheduling changes.
- Manage cancellations, waitlists, refunds, and rescheduling with a high attention to detail.

**Program Management**
- Ensure smooth setup and transition of seasonal programs (e.g., summer camps, youth leagues, clinics).
- Coordinate directly with coaches to assign courts, update class rosters, and communicate schedules.

**Operational Excellence**
- Monitor registration pipelines, verify payments, and ensure classes are cleanly filled and reported.
- Maintain internal records of sessions, court usage, and operational logistics

**Marketing & Social Media**
- Contribute to community engagement by posting highlight moments and facility updates.
- Be outgoing and visible, host events, chat with parents, and be a presence at the front
- Look for partnership opportunities in the local community
- Capture and share moments from the facility that celebrate the WePlay culture

**Who You Might Be**
- Someone who enjoys behind-the-scenes control over how a space runs
- Great at staying on top of details and systems
- Interested in sports or youth programs, but not necessarily a coach or athlete
- Bonus: Prior experience working in a sports, recreation, or camp environment

**Compensation and Details**
- **Expected Compensation**: $17.50 - $23.50 per hour depending on experience.
- **Hours**: Full-time, flexible weekday hours (later start time or later end time) with occasional weekend event support

Pay: $17.50-$23.85 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule
- On-site gym
- On-site parking
- Profit sharing
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Please describe yourself working in this role.

Work Location: In person