Parking Attendant and Driver

6 days ago

Canmore, Canada Basecamp Resorts Full time

Parking Attendant & Driver
Everwild Nordic Spa and Hotel by Basecamp, Canmore
About Basecamp Resorts & Everwild
Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.
Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.
Why Work for Us?
- Quarterly gratuity program
- Paid lunch breaks
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Generous staff discounts at all our properties
- Family and friends discount at Basecamp properties
- Company paid staff events.
- Room for advancement in our growing company
- Be part of western Canada's fastest-growing hospitality brand
- A hands-on people focused Basecamp culture

Position Overview
The Parking Attendant & Driver contributes to a seamless guest arrival and departure experience while maintaining order in the parking areas. This includes assisting guests with directions, valet-style parking support, and overseeing the general upkeep and presentation of all guest and staff parking spaces.
**Shifts**: Full-time/Permanent. Days, evenings & weekends.
**Wage**: $14 - $15 per hour
Key Responsibilities
Guest Transportation, Parking & Assistance
- Safely operate company vehicles to transport guests, staff, and supplies as assigned.
- Assist guests with luggage and provide courteous service upon arrival and departure.
- Offer directions and assistance with parking as needed.
- Maintain a positive and professional demeanor at all times while representing the property.

Parking Lot Monitoring & Control
- Oversee the use of parking areas to ensure proper organization and compliance with hotel policies.
- Monitor for unauthorized vehicles and report incidents immediately to management.
- Maintain a clean, hazard-free parking environment and assist with snow removal coordination when necessary.

Vehicle Care & Maintenance
- Conduct pre
- and post-shift vehicle inspections (fuel, cleanliness, tire pressure, etc.).
- Schedule and report required maintenance or cleaning to the Rooms Division Manager.
- Keep all company vehicles clean, fueled, and ready for use at all times.

Guest Service & Communication
- Provide clear, courteous communication with guests and colleagues.
- Immediately report any guest concerns, safety issues, or incidents to the supervisor.
- Support the front desk team with additional guest service tasks when needed.

Safety & Compliance
- Adhere to all driving laws, company safety standards, and guest privacy protocols.
- Ensure all vehicle operations comply with insurance and licensing requirements.
- Follow all emergency and incident reporting procedures.

**Requirements**:

- Valid Class 5 Driver’s License (clean driving record required).
- Previous experience in guest services, valet, or shuttle driving preferred.
- Excellent communication and customer service skills.
- Ability to handle multiple tasks and remain calm under pressure.
- Physically capable of lifting up to 50 lbs (luggage assistance).
- Knowledge of Canmore area roads and routes is an asset.

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