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Client Care Coordinator
3 weeks ago
**VCA Canada Bells Corners Animal Hospital**, located in Nepean, ON.,** **is welcoming a **full-time Client Care Coordinator / Technician Assistant / Boarding** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel welcomed and appreciated **Your role will be**: - Assisting Veterinarians and Technicians with various tasks and treatment of pet patients - Providing compassionate care duties including feeding and walking patients - Placing outbound calls to pet parents for follow-up and future appointment bookings - Technical skills should include knowledge of patient care and restraint, client care, and surgical assisting - General hospital maintenance including cleaning kennels - Enhance the client’s experience by coordinating between the clients and members of the medical team **What’s required?** - Compassionate approach to create a warm and welcoming environment for our patient and pet parents - Strong communication skills and ability to work with a dynamic and diverse team - Ability to remain calm and efficient in stressful situations - Ability to answer a multiline phone system and track and book appointments effectively - Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments - Previous customer service or front desk experience in hospitality is an asset - Initiative in carrying out assignments independently - Previous veterinary program education or certificate - A love for all small companions animals **_ - **_Hours: _**_will include evenings, weekends and holidays._ **What VCA Canada Offers** Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in**:_We have the right fit for you_** - A caring culture of **_Wellness and Appreciation_** - Competitive wages and benefits - Annual uniform allowance - Exceptional career development: there is room to grow here - Employee Assistance Program - Referral Bonus Rewards - Opportunities to give back in your community through VCA initiatives - Generous personal pet care discounts - And extra perks like shopping discounts and cool wellness apps **Click "Apply" now and come join us** - VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know._ - #frontdesk_ - #animaljobs_ - #animalcare_
