Analyst, Business Systems Enablement

**Analyst, Business Systems Enablement**

**Location**:This in-office position will be based out of our Toronto or Winnipeg office.

**Our organization**:
Founded in 2017, Wellington-Altus Financial (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* investment dealer in Canada and one of Canada’s Best Managed Companies. With nearly $40 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.
- _Investment Executive 2025 Brokerage Report Card._

**The opportunity**:
Reporting to the Lead Analyst, Business Systems Reporting, the Analyst, Business Systems Enablement will support the development and implementation of system processes, policies, and procedures. The role focuses on improving efficiency by streamlining workflows, reducing manual tasks, and ensuring accurate client data entry across multiple business systems. This data directly impacts both client-facing and internal platforms. The incumbent will ensure requests are completed in alignment with service standards, while contributing to quality control, automation initiatives, and departmental projects that enhance overall system performance.

**Key responsibilities include**:

- Ensuring accurate and timely entry of client-related data across multiple business systems.
- Maintaining data integrity through rigorous validation, reconciliation, and quality control processes.
- Monitoring and resolving data discrepancies that affect client-facing platforms and internal operations.
- Supporting the development and implementation of internal system enablement policies and procedures.
- Collaborating with stakeholders to identify system gaps and recommend enhancements.
- Participating in system testing, configuration, and rollout of new features or updates.
- Analyzing existing workflows to identify inefficiencies and opportunities for automation.
- Designing and implementing streamlined processes to reduce manual effort and improve accuracy.
- Contributing to the development of automation tools and scripts in collaboration with technical teams.
- Ensuring adherence to data governance policies and regulatory requirements.
- Identifying and escalating risks related to data accuracy, system integrity, or process failures.
- Participating in audits and contributing to remediation efforts as needed.
- Ensuring all requests and tasks are completed in alignment with defined service standards, contributing to a consistent and reliable client experience.
- Perform other duties as assigned.
- A Bachelor’s degree in finance, accounting, business, information technology or a related field.
- A minimum of 2-3 years’ of financial services industry experience working in a high growth environment.
- A minimum of 2 years’ of experience in vendor and custodian management and experience in a customer/client-service facing role.
- Equivalent combination of education and experience may be considered.
- Experience in the wealth management or other regulated industry is a strong asset.
- Proficiency with the MSOffice suite, including Word, Excel, PowerPoint, Teams, and Outlook.
- Advanced Excel proficiency with expertise in handling large data sets and performing complex comparisons for analysis and insight.
- Demonstrate a high level of accountability, reliability, adaptability, and innovation in accomplishing day to day work and long-term goals.
- Excellent attitude and commitment to providing extraordinary service.
- An excellent attention to detail.
- Exceptional problem-solving with strong analytical thinking and initiative.
- Takes initiative to identify opportunities, solve problems, and contribute independently to team goals without needing direction.
- Exemplary interpersonal and influencing skills; an ability to communicate effectively and work collaboratively, across multiple mediums (in-person, over the phone, and virtually).
- Strong organizational skills.
- A high tolerance for ambiguity; highly adaptive and able to manage a large volume of competing priorities.
- Strong critical thinking and written and verbal communication skills.
- An ability to maintain the highest levels of confidentiality.

**Conditions of employment**:

- Must be legally eligible to work in Canada.
- A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.

**To apply**: