Identity & Access Management Analyst

**Identity & Access Management Analyst**

**Permanent Full Time**

**Hybrid: Cambridge, Toronto & Remote**

Gore Mutual is on a transformation journey and as part of our growth trajectory we are building a new and enhanced Enterprise Cyber-Security team to guide, protect and develop a robust security program that enables the business to meet their goals with the assurance and peace of mind that strong security controls are in place.

**We are on a new path called NEXT HORIZON**

The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new path for our company.

**_ Come and make your mark on our Next Horizon_**

**What will you be doing in this role?**
- Support Gore Mutual’s Identity and Access Management program_
- Administer user accounts and access privileges in the organization’s identity management system
- Work closely with the broader Enterprise Security team and the IAM team to ensure the right people have access to the right resources using least privilege methodology
- Participate in IAM projects and initiatives
- Perform root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user access issues
- Update and maintain documentation and records relevant to the daily operation of the IAM program
- Granting or denying access to company resources based on user role and privileges
- Develop IAM metrics and KPIs to track progress and measure success
- Assist in the development of Gore Mutual’s Identity and Access Management roadmap and associated activities_
- Collaborate with the IAM team in developing Gore Mutual’s IAM roadmap and associated policies and procedures
- Work with technical support teams, business analysts, and brokers to understand access requirements
- Develop new access packages and RBAC profiles aligned with business requirements and least privilege methodology
- Maintain accurate records of additions and modifications.
- Assist with projects and initiatives undertaken to improve Gore’s IAM program
- Support Gore Mutual’s newly acquired Identity and Access Management tool_
- Responsible for the day-to-day administration of the IAM system
- Lead or assist in troubleshooting and resolving issues with the platform
- Monitoring user activity and generating reports to evaluate adherence to Gore policies
- Identifying and addressing identity and access management issues

**What will you need to succeed in this role?**
- 2 years in Identity & Access Management technologies
- Good understanding of Cyber Security concepts and methodologies, Single Sign On (SSO), Multi-Factor Authentication, Identity and Access Governance, Azure AD, Conditional Access and PIM
- Familiarity with Microsoft Azure PIM, Conditional Access and Active Directory (MUST HAVE)
- Familiarity with multiple operating systems (Linux, Windows, etc.)
- Strong understanding of directory services (LDAP, Active Directory, etc.)
- Familiarity with scripting languages (Python, PowerShell, etc.)
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Detail-oriented and able to work independently.
- Flexible and able to adapt to changing needs.
- Team player with a positive attitude.

NOTE: This is a hybrid role that includes the flexibility to work remotely, but also regular in-person meetings in our Cambridge facility is expected (once a week).

LI-Hybrid