Bilingual Collections Agent

1 week ago

Barrie, Canada NorthLake Financial Corp Full time

**About Northlake Financial Corp.**

Northlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

**Why Work for us?**

Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers. We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment.

**OFFICE LOCATION**

Located: Barrie, ON

**Responsibilities **for a Bilingual Collections Agent**:

- **This is an in-office position**:

- Working with late-stage delinquency and creating financial plans to help them get caught up
- Contact past due customers through the appropriate channeling methods, request and negotiate payment arrangements within authorized limits, and send correspondence to collection customers
- Addressing frequently asked questions and informing our customers
- Use company-specific policies and procedures to maintain and coordinate firm payment recovery
- Assess and mitigate risk by referring accounts for further action
- Document all call activity details in the collections system to reflect any action taken, e.g. commitments to pay and/or amounts and dates agreed upon
- Perform regulatory standards and best practices on collection accounts
- Achieve individual collection targets to meet department and companywide goals
- Provide excellent service while ensuring exceptional results in the collection of financial loans in accordance with NorthLake Financials' established metrics and targets
- Complete other collection responsibilities, as assigned

**Qualifications for a Bilingual Collections Agent**:

- Ability to work **in office.**:

- **MUST be able to speak, read and write in French**:

- Minimum of 1 year of experience in collections or related financial services roles.
- Strong knowledge of collection laws, regulations, and best practices.
- Excellent communication, negotiation, and problem-solving skills.
- High degree of accuracy and attention to detail
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Proficiency in MS 365 (Office, Excel, Word & Teams)

**Compensation for a Bilingual Collections Agent**:

- Competitive Salary
- Benefits Package
- Bonusly
- Opportunity for professional growth and career advancement.
- Supportive and inclusive work environment.
- Training and development programs.

Northlake Financial appreciates all interest in this position. We are an Equal Employment Opportunity employer and all decisions are based on merit and business needs and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by Canadian Human Rights Commission. This applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.

  • Collections Agent

    1 week ago

    Barrie, Ontario, Canada Northlake Financial Full time

    About Northlake FinancialNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.Why Work for us?Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full...

  • Collection Agent

    4 days ago

    Barrie, Canada Central Credit Control LTD Full time

    **Full Time, Permanent Senior Collection Agent** - Supplemental Pay Types Salary and Commission _ **Day shift** **Monday to Friday** Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am) **Put Your Collections Expertise to Work**: Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services...

  • Collections Agent

    6 days ago

    Barrie, Canada NorthLake Financial Corp Full time

    **ABOUT THIS CAREER OPPORTUNITY** Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. **WHY WORK FOR US?** Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance...

  • Experienced Bilingual Collections Agent

    1 day ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

  • Bilingual Customer Service Agent

    2 weeks ago

    Barrie, Canada NorthLake Financial Corp Full time

    **ABOUT THIS CAREER OPPORTUNITY** Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. **WHY WORK FOR US?** Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance...

  • Collections Agent

    7 days ago

    Barrie, ON LN C, Canada NorthLake Financial Full time

    About Northlake FinancialNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.Why Work for us?Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full...

  • Hybrid Collections Agent

    4 days ago

    Barrie, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing...

  • Experienced Bilingual Collections Agent

    4 days ago

    Barrie, Canada Bill Gosling Outsourcing Full time

    Join a Team That’s Passionate About Making Lives Better!At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and...

  • Hybrid Collections Agent

    3 days ago

    Barrie, Canada Bill Gosling Outsourcing Full time

    As a **Collections Agent**, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. **What You'll Do**: - Negotiate payment plans and settlements with customers to resolve outstanding debts - Document all customer interactions and payment arrangements...

  • Hybrid Collections Agent

    7 days ago

    Barrie, Canada Bill Gosling Outsourcing Full time

    Join a Team That’s Passionate About Making Lives Better!At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and...