Dental-patient Coordinator

3 days ago

Moncton, Canada East Coast Dental Group Full time

**WELCOME TO EAST COAST DENTAL GROUP**
- Atlantic Canada’s fastest-growing dental group_

East Coast Dental Group (ECDG) is currently seeking a Patient Coordinator to join our team in Moncton

This is a full-time, permanent position that will be based at Church St. Dental. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk

**You will enjoy**:

- A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities, and a Bonus Program
- Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience

**You will be accountable to**:

- Address patient requests and needs in a professional manner
- Respond to patient concerns timely and ensure patient satisfaction
- Schedule patient appointments and make reminder calls
- Greet patients, creating a sense of comfort and professionalism
- Maintain up-to-date patient medical records
- Obtain insurance information from patients, process patient billings, and collect payments
- Maintain patient care plans based on assessment information
- Suggest process improvements to enhance patient services
- Maintain confidential and secure patient records

**Your experience and qualifications include**:

- A proven history of demonstrating a positive and empathetic approach to your customers and your team
- Patience and a willingness to learn
- Minimum high school diploma or equivalent
- Medical assistant certification (asset)
- 2+yrs' medical office experience (asset)
- Highly organized with a strong ability to manage different priorities
- Ability to work with others and use resources to problem solve
- Strong customer service skills
- Effective verbal and written communication skills
- Effective collaborator and works well with a team of other clinical practitioners

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Moncton, NB E3B 3N6: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Dental office: 2 years (preferred)

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