Bilingual Patient Reimbursement Specialist

**Empowering lives, healing hearts, embracing future**

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic **Bilingual Patient Reimbursement Specialist** to join our Patient Support Programs at BioScript Solutions, where we put our patients first We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the **Bilingual Patient Reimbursement Specialist** is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers.
- **Growth Opportunities**: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
- **Vibrant Culture**: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- **Attractive Compensation**: Competitive salary, incentive program, and comprehensive benefits package.
- **What & Where**: Toronto, Montreal or Moncton & Full-Time, Permanent
- **Closing Date**:August 22nd, 2025

**Why BioScript Solutions?**

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

**Your Mission**
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
- Foster and build relationships with key clinics;
- Coordinate with pharmacy processes required once funding has been obtained;
- Acquire in depth knowledge of public / private and federal funding mechanisms.

**What you bring to the table**
- Bilingualism - English/French - is a requirement;
- Prior experience in a reimbursement role is a strong asset;
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
- Minimum of 2 years’ experience in customer/client service experience;
- Professional/courteous/efficient telephone manner;
- Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
- Strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Attention to detail;
- Ability to resolve issues effectively and efficiently;
- An out-of-box thinking approach;
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.

**Compensation**: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

**We're proud to be an equal opportunity employer.**As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

Work Location: On the road