ERP Business Analyst

**Division**:
Financial Management & Planning

**Important Notices & Amendments**:
This position will be required to work both in person at the work site and remotely.

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

**_Job Summary_**:
**Salary Pending Review**:
**Reporting to the Manager, ERP Business Support, the ERP Business Analyst is responsible for ongoing operational functional development, data integrity, integration, and security of the Enterprise Resource Planning (ERP) system; planning, coordination and execution of issue resolution, including development, testing and troubleshooting; finding efficiencies and improvements in existing client systems.**:
**Education**:

- Post-secondary degree in Information Technology, Computer Science or other related field of study
- Formal training in Business Analysis, project management, ITIL, process redesign or other similar discipline

**Knowledge**:

- Minimum of 5 years systems planning, support, conceptual design and feasibility study experience in a medium to large organization of a complex diverse nature
- An equivalent combination of education and experience may be considered
- Knowledge of business process modeling, structured analysis, design and programming techniques
- Knowledge and understanding of financial principles, policies, procedures/processes and reporting requirements
- Demonstrated knowledge in financial ERP system (i.e. PeopleSoft Financials) and functional system analysis is preferred

**Responsibilities**:

- Works with Senior ERP Business Analysts to facilitate the identification and development of new or modified business technology solutions._ (35% of time)
- Investigates business problems, analyzing optional solutions and creating recommendations.
- Conducts feasibility studies, preparing test scripts, leading UAT, training and obtaining end-user feedback.
- Provides recommendations for solutions which fit within the Region’s ERP framework, evaluating alternatives, detailing functions to be performed, designing work methods and procedures, designing the User Acceptance test plan and assisting with the Quality Assurance testing.
- Assists with system implementation and develops or recommends changes to client area work methods and procedures.
- Acts as a liaison between the business units and technical/development staff.

**_Works with Senior ERP Business Analysts to modify, enhance, adapt, or maintain integrity of existing systems, integrating new features or improvements, ensuring systems are dependable, efficient and controlled. (35% of time)_**:

- Prepares documentation for turnover to user support and operations.
- Identifies and solves user/operator related problems.
- Develops client-specific reports and ensures data transformation and consolidation.
- Maintains ERP security such as roles, permission lists, adding and inactivating users.
- Provides documentation and procedural support on client projects/initiatives. _(20% of time)
- Identifies opportunities to improve/enhance processes and business solutions. _(10% of time)_
- Identifies when existing practices in business processes are no longer sufficient or productive and offers creative solutions, based on statistical analyses and evaluations.
- Perform other related duties and responsibilities as assigned or required._

**Special Requirements**:

- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business r