Collection Manager

Joining the ProVent HCE family means becoming part of a company that places a strong emphasis on its team. We believe that our outstanding reputation is directly linked to the satisfaction and success of our employees, which is why we are committed to providing a supportive and growth-oriented environment.

As the **Collections Manager** at ProVent HCE, a leading manufacturer of commercial kitchen range hoods, you will oversee the management of all accounts receivable and collections activities. You will be responsible for leading a team, optimizing cash flow, and implementing strategies to reduce overdue accounts and minimize financial risks. Your role will be integral to ensuring the efficient management of customer payments, improving collection processes, and working closely with cross-functional teams to maintain strong customer relationships and ensure timely payment.

**Responsibilities**:

- **Collections Strategy**: Develop and implement effective strategies to manage outstanding accounts and reduce the aging of receivables.
- **Customer Relations**: Establish and maintain strong relationships with key customers to address payment issues, negotiate payment terms, and resolve disputes effectively.
- **Monitor Accounts Receivable**: Oversee the daily management of customer accounts, ensuring timely and accurate invoicing, payment processing, and resolution of overdue accounts.
- **Debt Recovery**: Take proactive measures to recover overdue payments, including sending reminders, negotiating payment plans, and initiating collections when necessary.
- **Collaboration with Internal Teams**: Work closely with the Sales, Customer Service, and Logistics teams to identify and resolve issues affecting payment schedules and improve overall customer satisfaction.
- **Process Improvement**: Continuously assess and improve collection processes, systems, and strategies to enhance efficiency and reduce outstanding balances.

**Requirements**:

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- 5+ years of experience in accounts receivable, collections, or a related field, with at least 2 years in a managerial or leadership role.
- Proven track record in successfully managing collections, reducing outstanding balances, and improving cash flow.
- Strong knowledge of accounting principles, financial analysis, and collections best practices.
- Experience with accounting software and ERP systems.
- Excellent communication, negotiation, and conflict-resolution skills.
- Bilingual; French and English.
- Ability to work under pressure, meet deadlines, and manage multiple priorities in a fast-paced environment.
- Detail-oriented with a high degree of accuracy and organizational skills.

**At ProVent HCE, you will find**:

- A competitive salary;
- A positive and welcoming work environment;
- Qualified, young, and dynamic colleagues;
- A supportive and accessible employer;
- A comprehensive benefits package.

**Why Join Us?**
As a leading manufacturer of commercial kitchen range hoods, we offer a dynamic work environment, and a culture focused on quality and customer service. Joining our team means becoming part of a growing company where every team member plays a key role in our success.

**Job Types**: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per year

**Benefits**:

- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Anjou, QC H1J 2Y7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounts Receivabe: 5 years (required)

Work Location: In person