Assistant Manager

2 weeks ago

Richmond Hill, Canada WinArch Design & Sales Corp. Full time

**Responsibilities**:

- Assist the store manager in overseeing daily operations of the retail store
- Provide exceptional customer service and ensure customer satisfaction
- Train and develop new team members on company policies, procedures, and product knowledge
- Monitor and maintain inventory levels, ensuring adequate stock is available
- Assist in creating and implementing strategies to meet sales targets
- Collaborate with the store manager to develop and execute visual merchandising displays
- Handle customer inquiries, complaints, and returns in a professional manner
- Assist in the hiring, training, and scheduling of staff members
- Contribute to the achievement of financial objectives by controlling expenses and implementing cost-saving measures

**Requirements**:

- Previous experience in retail management or a similar role preferred
- Strong mathematical skills for cash handling and inventory management
- Excellent organizational skills with attention to detail
- Ability to effectively sell and promote products to customers
- Bilingual skills (if applicable) to assist a diverse customer base
- Exceptional customer service skills with the ability to resolve issues diplomatically
- Experience in training development is an asset
- Familiarity with budgeting processes and financial reporting

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.

**Job Types**: Full-time, Permanent, Casual, Freelance, Apprenticeship

**Salary**: $21.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Store discount

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: In person

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