Client Care Coordinator for Medical Spa

3 days ago

Burlington, Canada Renovo skin and body care clinic Full time

**Company Overview**

Renovo skin and body care clinic is a well established, committed to delivering exceptional patient care and utilizing cutting-edge technology in the healthcare industry.
**Summary**

We are seeking a Customer Care Coordinator to join our team in. This role is vital in ensuring our clients receive outstanding service and support, contributing to our mission of providing high-quality medical aesthetic care.

The job will need admin skills and also to be able to follow up with social media.
**Responsibilities**
- Manage clients inquiries and provide timely responses to ensure excellent customer service.
- Schedule appointments and coordinate patient flow within the clinic.
- Maintain accurate electronic records and ensure compliance with privacy regulations.
- Assist with administrative tasks related to client care and clinic operations.
- Collaborate with medical staff to enhance patient experience and satisfaction.
- Educate clients about services offered and address any concerns they may have.
- Monitor and manage follow-up communications with clients post-treatment.
- Support the implementation of clinic policies and procedures.
- **Qualifications**:

- Proven experience in a medical spa setting, preferably with knowledge of aesthetic medicine.
- Familiarity with electronic medical records systems is essential.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment.
- Previous experience in an Medical spa environment.
- Able to communicate with social media clients.
- **Call-To-Action**

Pay: $22.00-$23.00 per hour

Expected hours: 34 per week

**Experience**:

- Medical spa admin: 2 years (required)

Work Location: In person

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