Breakfast Attendant

**Breakfast Attendant**

**The Role**:
TownePlace Suites by Marriott Toronto Oakville is seeking a Breakfast Attendant. This position is responsible for preparing and replenishing the daily breakfast bar. Offering exceptional service, ensuring guests of the hotel are comfortable and satisfied with their experience.

**Activities**:
The duties and responsibilities for the Breakfast Attendant include, but are not limited to the following:

- Provide personalized service to all guests.
- Responsible for setting up and maintaining the breakfast buffet as required by brand standards.
- Follow menu requirements as provided by the brand.
- Prepare foods such as fresh fruit, breads, pastries, batters and coffee.
- Stock coffee, juice and milk.
- Set up serving dishes/trays, utensils, cups and other paper products.
- Set up and arrange cold food, such as pastries, cereals, etc.
- Prepare and set up hot food items.
- Restock items consistently throughout the breakfast hours and for the next day.
- Maintain the breakfast area in a clean condition during the hours of operation.
- Clear and sanitize tables and chairs as they are vacated.
- Clean buffet counter and emptying trash as needed.
- Wash serving equipment and return to storage.
- Return reusable food supplies to storage.
- Complete the required cleaning daily, based from the cleaning frequency chart.
- Serve as a pleasant, hospitable host, greet guests and provide assistance.
- Be sure that established service procedures are always followed. Thank the guest and invite them to return.
- Communicate complaints to the General Manager or shift supervisor, for immediate service recovery support.
- Responsible for checking inventory levels of all food, beverages and supply items on the buffet and replenishing them as needed for each day.
- Assist General Manager with ordering or purchasing food supplies.
- Adhere to all health and safety guidelines and standards.

**Competencies We Are Seeking**:

- Provincial serve safe certificate an asset (can be acquired upon hire)
- Active listening skills required to recognize, understand and fulfill guest requirements.
- Ability to work with minimum supervision
- High school graduate or equivalent experience
- Excellent communication skills, must also be able to read and write
- Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
- Availability to work morning shift, any day of the week including weekends and holidays

The TownePlace Suites Oakville is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our core values and corporate culture, the TownePlace Suites hotel is committed to equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Accommodation will be provided for applicants in all aspects of the hiring process. If you have an accommodation need, please contact the hiring manager as soon as possible to make appropriate arrangements.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job responsibilities. Specific examples in this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Detailed job-related duties will be outlined in a complete task list and will be provided upon hiring and/or assigned by the associate during employment.

**Job Types**: Part-time, Permanent

Work Location: In person