Rental Home Specialist

We are hiring a **temporary part-time Rental Home Specialist** for our **Regina** portfolio. Working collaboratively with the existing team, the successful applicants will be professional, highly organized, self-motivated, self-reliant, trustworthy, and customer service-oriented individuals who will succeed in a fast-paced, progressive career. They will also enjoy working with people in a team environment and leading with excellence.

Reporting directly to the **Team Lead, Rental Home Specialists**, you will be responsible for showing available suites, qualifying prospective clients, and successfully negotiating leases to achieve optimal value for Avana while ensuring client satisfaction throughout every step of the customer journey.

The work hours for this temporary position will be from Wednesday to Friday, 3:00 pm to 8:00 pm, Saturday to Sunday, 1:00 pm to 6:00 pm. The temporary position is expected to end in September 2025.

**Key Responsibilities**:

- Collaborate and work effectively with the Marketing & Strategy Division on listings and campaigns to proactively promote vacant suites and campaigns for upcoming projects to prospective residents in Avana’s target audience.
- Proactively search out leads for prospective residents.
- Provide all potential residents with the appropriate follow-up call protocol and proactively qualify prospective residents, while matching them with suites that properly meet their needs and desires.
- Maintain an accurate record of KPIs for monthly reporting, including incoming client inquiries by channel, prospect-to-resident touchpoint, and drop-off statistics.
- Promote, ensure, and maintain a positive resident experience from initial contact through to possession, as well as effectively transition the relationship to the partnering Property Manager, ensuring we have exceeded their expectations.
- Request online reviews, including Facebook and Google reviews, to meet annual KPIs for feedback and customer satisfaction.
- Conduct market research on an ongoing basis.
- Attend and represent Avana at various community events and functions.

**Skills and Qualifications**:

- Class 5 Driver’s License with a clean driver’s abstract and must own a vehicle.
- Possess great customer service, transparent communication, and strong sales skills.
- Preference to work in a fast-paced environment and a commitment to excellence.
- Accuracy and attention to detail, with fantastic organizational, problem-solving, and time management skills.
- Ability to exercise tact and maintain confidentiality at all times.
- Work independently with the ability to be a team player.
- Computer literacy is required, including proficiency with property management software like Yardi and Rent Cafe, as well as experience using Adobe, Microsoft Office.
- Must be legally eligible to work in Canada (i.e. Permanent Resident or Canadian Citizen).
- Criminal Record Checks are required for all Avana employees prior to being hired. This is to be obtained at your expense and will not be reimbursed by the Employer.

Only those who are chosen for an interview will be contacted.

**Job Types**: Part-time, Seasonal
Contract length: 3 months

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property leasing: 1 year (required)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Regina, SK (required)

Work Location: In person

Application deadline: 2025-06-14
Expected start date: 2025-06-30