Front Desk
1 day ago
**SUMMARY**
**DUTIES AND RESPONSIBILITIES**
- Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers’ needs are met in an efficient and positive manner.
- Accurately perform appointment booking, confirming, time changing, cancelling, etc.
- Draft documents based on agent’s request, including listing agreement, offers, etc.
- Broker load listing into software, modify information accordingly.
- Problem solve and deal appropriately with issues that arise in the performance of duties.
**SKILLS/QUALIFICATIONS**
- Exceptional customer service skills, demonstrated ability to perform detailed work.
- Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
- **Experience with real estate is an asset.**:
- Strong verbal and written communication skills
- Ability to deal effectively and tactfully with client complaints.
- Available to work flexible hours (evenings and weekends)
- **Prior experience with front desk - needed**
**Job Types**: Full-time, Permanent
Pay: From $20.00 per hour
**Benefits**:
- Casual dress
- Company events
- On-site parking
- Paid time off
Application question(s):
- Do you have experience working in Real Estate brokerage?
**Experience**:
- Front desk: 3 years (required)
Work Location: In person
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