Iride Driver

The Driver provides safe and reliable transportation of agency clients, who are primarily seniors during the week, evenings and/or on weekends. The Driver will also assist with the delivery of Meals on Wheels, courier or other driver services as required.
**We are looking for**: 1 part-time, permanent Driver.
**Hourly Rate**: Commensurate with experience.
**Hours of Work**: 3 to 4 days a week; Tuesday, Wednesday, Thursday, Friday, and Saturday 2:30 pm to 7:30 pm. Van pick up location is 4211 Yonge Street and 9600 Bathurst Street.
**Reports to**: Manager, Client Services

**Responsibilities**:

- Safe and timely transport of clients to and from their destinations.
- On the day of scheduled service, contacts each client to confirm ride is still required and tentative pick up time.
- Transports clients according to the predetermined transportation schedule.
- Attends to clients’ needs while using the transportation service.
- When necessary, meets clients at the door and walks them to the van.
- Assists clients to enter and depart from the vehicle.
- Ensures that clients are seated properly and that seat belts are used.
- Assists with bags and carry-on items as required. This position may require you to lift at a minimum 15- 20lbs, potentially up to 8-9 hours per day.
- Reports immediately to the Manager of Transportation all concerns, questions or problems regarding the client, the schedule and/or the vehicle.

Customer Service
- Effectively meets all client services requirements in a courteous and professional manner.
- Proactively troubleshoots problems, deals with difficult situations, and escalates to Manager of Transportation when extra assistance is required.
- Participate in client satisfaction initiatives that continuously improve quality levels.
- Ensures the safe operation, maintenance, neatness and cleanliness of the vehicle.
- Keeps the Manager of Transportation informed of required maintenance and any damage done to the vehicle.
- Completes vehicle checklist before taking the vehicle out for the day.
- Maintains adequate gasoline in vehicle and follows procedures for gasoline credit card use.

Health and Safety Management
- Responsible for identifying health and safety concerns and injury reporting.
- Participate in health and safety processes and procedures.
- Participate in maintaining a safe workplace environment.
- Participate in all health and safety training initiatives.
- Evaluating any potential hazards and identifying clients at risk for adverse health and safety events, taking preventative measures when necessary to minimize recurrence.
- Reporting all safety events impacting clients, caregivers and families in a timely and honest disclosure.

**Qualifications**:

- Must hold a valid G driver’s licence with a driving record in good standing.
- Minimum of 5 years Canadian driving experience.
- Excellent interpersonal, communication, and problem solving skills.
- Experience working with seniors or vulnerable populations preferred
- Willingness to assist seniors with varying physical impairments.
- Knowledge of vehicle maintenance.
- Demonstrated ability to safely operate a passenger van.
- Demonstrated efforts to continuously update skills.
- Ability to lift 30 to 50lbs
- Prior Meals on Wheels delivery or related experience is an asset
- Language skills are an asset (e.g. Russian, Yiddish, and Hebrew).

Additional information
We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.
Powered by people. Sparked by passion. Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.