Healthcare Security Officer

**Paladin is Hiring a Healthcare Security Officer**:
**About the Opportunity**:
Paladin Security is hiring Healthcare Security Officers to support Cumberland Regional Health Care Centre in Amherst, NS — a vital hospital serving the community with a 24-hour emergency department, medical and surgical wards, and a variety of specialized services.
As a Healthcare Security Officer, you will play a key role in ensuring the safety and security of patients, staff, and visitors in a dynamic hospital environment.
This position offers professional growth, comprehensive training, and an opportunity to work as part of a team dedicated to high-quality care and service.
Full-Time | On-Site | $20.50/hour
**Key Responsibilities**:

- Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
- Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
- Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
- Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
- Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
- Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
- Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
- Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
- Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

**Requirements**:

- Eligible to obtain a Security License for Nova Scotia
- Valid Standard First Aid & CPR - Level C (CSA-approved vendor)
- Two doses of COVID-19 vaccination
- Immunization records for Mumps, Measles, Rubella, Varicella, and two-step TB skin test
- Fluent in English (oral and written)
- Ability to work 12-hour rotational shifts (07:00-19:00 / 19:00-07:00), including weekends and holidays
- Ability to perform physical duties (patrolling, standing, walking, responding to incidents)
- Willing to complete pre-requisite UoF/MOAB training if certifications not already held (with 6-month commitment)
- High school diploma / GED

**Nice-to-Have**:

- Current certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

(Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position - Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability)
- Previous experience in security, law enforcement, or a healthcare environment
- Experience monitoring surveillance systems (CCTV, alarms)
- Additional language skills (French, etc.) an asset

**Benefits**:

- Medical and dental insurance
- Opportunities for professional development and training
- Company-paid Security License
- Free uniforms
- Dry cleaning & tailoring allowance
- Paid vacation and sick days
- Additional employee perks

**Why Choose Paladin?**:
At Paladin Security, we believe in promoting from within, fostering diversity and inclusion, and maintaining a culture of respect. We are committed to providing accommodations throughout the interview and employment process as needed.
If you are passionate about safety, healthcare service, and professional growth, we’d love to hear from you