Resident Building Manager

Wesgroup Properties started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. We own and manage over 4 million square feet of commercial and multi-family real estate and have built thousands of homes in dozens of communities. With the active projects in our development pipeline, the asset portfolio will grow to over 5 million square feet during the next five years.
Our operations are vertically integrated, encompassing land acquisition, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.
PROFILE SUMMARY
Wesgroup is poised for substantial growth over the next several years and in preparation for this exciting and challenging phase, we are actively seeking a highly engaged, driven and experienced Resident Building Manager to join our team.
The Resident Building Manager will manage and aid in the lease-up and move-ins for a brand new 423-unit concrete building in New Westminster, BC. You will be part of an on-site management team, whose schedules will provide daily on-site coverage for the building. You will be responsible for overseeing the daily operations of a large rental building and will report to the Property Manager. This is a full-time, live-in position for an experienced individual with strong management, customer service, and maintenance skills. Occupancy of the new rental building is anticipated to take place in early Spring 2025.
KEY ACCOUNTABILITIES
- Property Management:

- Ensure the property is maintained to a high standard, including common areas, landscaping, and building systems.
- Supervise contractors and vendors for maintenance and repairs.
- Conduct routine inspections of the property to identify and address issues proactively.
- Perform minor repairs and maintenance tasks as needed.
- Coordinate and oversee larger repairs with external contractors.
- Ensure compliance with safety and building codes.
- Tenant Relations:

- Respond promptly to tenant inquiries, complaints, and maintenance requests.
- Manage tenant move-ins and move-outs, including walkthroughs and documentation.
- Enforce lease terms and house rules with professionalism and consistency.
- Leasing & Administration:

- Collect rent and manage accounts receivable.
- Maintain accurate records of all property operations, tenant interactions, and financial transactions.
- Create purchase orders, complete work orders, and service tickets from online portal.
- Emergency Response:

- Act as the primary on-site point of contact for emergencies, such as plumbing, electrical, or security issues.
- Implement emergency response protocols for the building.
- Full Coverage Schedule:

- Work as a team to maintain a coordinated alternating schedule that ensures full coverage of the building 7 days a week.
- Alternate shifts to handle daily operations, tenant requests, and emergencies effectively, providing seamless service and support.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Minimum of 2 years of related experience.
- Strong communication, interpersonal, organizational, and computer skills.
- Proven property management experience (large rental building preferred).
- Strong knowledge of Residential Tenancy Act.
- Ability to respect confidentiality of information.
- Familiar with Salto fob system and programming.
- Knowledge and experience of enforcing building maintenance and safety codes.
- Must be a Resident of Canada or possess the appropriate documentation to legally work in Canada. All documentation must be current.
- Ability to work a varied schedule including evenings and weekends.
- Experience in working with Yardi and Yuhu is a plus.
- Ability to work independently and in a team environment where mutual support is essential.
- A valid driver’s license and access to a vehicle are preferred.

EXPECTED COMPENSATION
- Annual Base Salary: The expected salary range for this role is $58,000 - $68,000 per annum. Actual offered salary will depend on individual experience, qualifications, geographic location, market conditions for the role, and internal equity.
- Annual Bonus Program: Wesgroup offers a competitive Annual Bonus Program that is intended to financially reward eligible employees for their contribution to the Company’s financial and overall success.

WHAT WE OFFER
- An entrepreneurial environment that enables people to do their best work and make a meaningful contribution to our local communities.
- A competitive compensation package with robust and extensive health benefits including a generous Health Care Spending Account.
- A Lifestyle Spending Account which includes coverage for fitness, daycare, and eldercare costs. Wesgro