Bilingual Collections Specialist

3 days ago

Mississauga, Canada SMC Monitoring Full time

The SMC monitoring corporation Difference...

Service Excellence

Technology leadership

Focus on Quality

National Coverage

Single Point of Contact

A Name You Can Trust

We are a dealer-based service provider with a total solution approach to fire & security requirements. Our

focus is providing the best in class services to both our Dealers and Customers covering sales, service,

dealer technical support and monitoring services. For more information on SMC Monitoring corporation

Role Summary:
Our collections team currently requires experienced Bilingual Collectors (fixed-term contract up to 6 months) to service our customer base of highly sensitive accounts from our Mississauga location.

You will be responsible for a variety of credit and collections activities, including but not limited to:
Key Job Responsibilities:

- Providing excellent service and ensuring exceptional results in the collection of

outstanding commercial and consumer receivables.
- Conducting collections calls for all past due accounts as per portfolio of accounts

assigned.

negotiating appropriate payment arrangements based on Chubb’s policy.
- Assessing and mitigating risk by referring accounts for further action.
- Reviewing and analyzing Accounts Receivables to determine problem accounts and

initiate reconciliation/dispute process with SMC Canada branches.
- Achieving individual collection targets in order to meet Department and Company’s

goals.
- Assisting in the preparations of financial reports related to collections.
- Maintain accurate records of communications and payment arrangements.

Qualifications:

- Post-Secondary Education with Business Administration or a related discipline.
- Minimum of 4-5 years previous collections experience and a good knowledge of credit and collections practices within a large corporate environment. Bilingualism in English and French is an asset.

More about the position:

- High proficiency in Excel
- Excellent communication, interpersonal, and presentation skills
- Must possess strong analytical skills and sound business judgment
- Self-direction and organization skills critical to achieving month-end reporting deadlines

NOTE: This position is 6 months contract position

Our offerings include

Competitive compensation package

Learning and Development opportunities

A culture of performance & accountability

A supportive and positive team environment

Background Check Requirements:
following pre-employment conditions:

- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

**Job Type**: Fixed term contract

Schedule:

- Monday to Friday

**Experience**:

- collections: 4 years (preferred)

**Language**:

- French (preferred)

Work Location: In person

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