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Sales Account Manager

2 weeks ago

Vancouver, Canada Sunco Communication and Installations Ltd. Full time

**Job Description - Sales Account Manager**

**Reports to**:Director of Sales

**Location**:Vancouver, BC

**We Are Sunco Communication and Installation**

At Sunco, our mission is to make business communication easier for our clients.

For more than 20 years we have helped companies get more from their telecommunications and IT services, earning our place as our clients trusted independent business telecom and managed IT systems integrator. Our focus on becoming a long-term strategic partner to each of our clients is second to none.

Our people are what makes that possible. Every day our team helps clients of all sizes achieve cost savings, increase their protection and improve their performance. Our collective experience and dedication allow us to work with businesses of all sizes and from all industries to determine the best solutions to support their ongoing success and provide added peace of mind. And we deliver those solutions with the employee-level commitment and collaborative approach every client relationship deserves.

**Our Core Values**

Sunco is an exceptional place to work.  We attract and retain people who have an ownership mentality. That means every decision, every job, and every interaction with clients and each other is done with a clear understanding of how it directly impacts the success of both our company and our clients’ businesses.

Our core values are the foundation of our success.
- We Bring out the Best in Each Other
- We Embrace Change
- We Do What It Takes
- We Do the Right Thing
- We are Accountable to the Outcome

**Job Summary**:
Working within a collaborative team you will represent Sunco to provide products and solutions to new and existing clients to address their business needs. You will be responsible for working with customers to identify, qualify and secure sales opportunities for multiple product lines; and advance, nurture and sustain strong working relationships with key stakeholders. You will also maintain a thorough and up to date knowledge of company products and services; develop new sales leads; as well as update and maintain the CRM system. You may be responsible for visiting site locations of existing clients to ensure we are still meeting their evolving needs.

**About you**:
Your sales style is to lead with value, and you navigate around objections with ease. Mastering the art of the deal, you know the best time to be persistent, what questions to ask, who to engage with and how to close the deal. You are eager for a new challenge with an innovative, growing company and are ready to hit the ground running. As a result-seeking, energetic and driven professional, you understand and appreciate the value and power of technology to use for your advantage. Having that spirit gives you the competitive edge you need in this role, and you enjoy a healthy competition and thrive on hitting and exceeding your targets.

**Job Requirements**:

- Identify and prospect new customers continually; conduct sales calls, including warm calls, lead and referral follow up, to present product solutions and increase sales.
- Create and sustain relationships with stakeholders within existing accounts to further on-going relationship strategy, cultivate partnering relationships, and solidify Sunco’s position as a trusted partner and systems integrator.
- Follow up with customers on orders, quotations, and service requests; complete activities to ensure the sale and solution remain the best solution possible and overcome client objections.
- Review and provide input on target client opportunities while ensuring alignment with overall strategy.
- Develop customized proposals and quotes based upon client needs, specifications, and product offerings.
- Utilize the CRM system to accurately report quotations, sales and forecasting.
- Work ongoingly to mine the Sunco CRM to ensure client information is accurate and their products and services are fulfilling their business needs.
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
- Perform other duties as assigned.

**Experience**:

- Two years B2B sales experience
- Experienced in creating sales strategies
- Active sales experience with new and existing clients
- Three to five years of IT Sales experience
- Familiarity of Sales tech stack tools (Sales Navigator, CRM, etc.)
- Knowledge of IT and/or Telecommunication industry (or Mitel and cloud-hosted phone systems an asset)
- Practiced in a variety of sales methods including warm calling and networking

**Competencies**:

- Personal management
- Customer focussed
- Strong communication and negotiation skills
- Innovation
- Resilience
- Career orientated

**Work Environment**:

- Can travel to customer offices, as required
- Valid drivers license
- Valid Canadian passport
- Clean Criminal check

**What We Offer**:

- Career growth
- Competitive compensation + commission
- Paid vacation time
- Competitive benefit packag