IT Services 360 Account Manager

This role involves business development, proposal creation, contract management, and consultant recruitment to ensure the successful delivery of IT and professional services to government agencies._
- The 360 Account Manager will acts as a trusted advisor to federal clients, identifying opportunities, responding to procurement solicitations, and ensuring compliance with government contracting regulations. They also will serve as a liaison between clients, consultants, and internal teams, ensuring successful placements and contract execution._

**Responsibilities**

Business Development:

- Monitor federal procurement portals (e.g., BuyandSell.gc.ca, CanadaBuys) for TBIPS, THS, and ProServices opportunities.
- Analyze RFPs, RFSOs, and RFSAs to determine bid requirements, evaluation criteria, and mandatory conditions.
- Engage with government clients to understand their service needs and upcoming solicitations.
- Work closely with proposal teams to develop winning responses to Requests for Proposals (RFPs), Requests for Standing Offers (RFSOs), and Requests for Supply Arrangements (RFSAs).
- Manage the contract lifecycle, from bid submission to award, execution, and renewal.

Recruitment:

- Perform recruiting tasks with a sense of urgency necessary to fulfill the needs of the business for critical positions.
- Develops & executes recruitment processes for technical requirements
- Conducting a consistent interview process and assessment approach.

Proposal Creation & Bid Management:

- Lead and coordinate the full proposal development process for TBIPS, THS, and ProServices bids.
- Analyze RFPs, RFSOs, and RFSAs to determine bid requirements, evaluation criteria, and mandatory conditions.
- Ensure resources meet the RFP mandatory and rated requirements
- Prepare and complete proposal templates, forms, certifications and questionnaires following RFP instructions
- Work with internal team members to assemble required proposal components, including pricing, compliance documentation, and technical responses.
- Maintain a library of past proposals, resumes, and corporate qualifications to streamline future bid responses.
- Regularly engage with government clients to assess satisfaction, identify new needs, and promote additional services.
- Develop and maintain strategic account plans for key government departments.
- Track contract performance, deliverables, and key milestones to ensure fulfillment.
- Develop long-term relationships with consultants to ensure a reliable talent pool for government contracts.

**Qualifications**
- 5+ Years of proven experience in recruiting technical roles (Engineers, technicians, technologists, IT)
- 5+ Years of proven experience Federal Government matrix requirements, working within a professional services organization and associated deployment methodologies.
- 3+ years of experience in an Account Management capacity focused on the Canadian Federal Government.
- 5+ years of experience working with a professional services organization and associated deployment methodologies.
- Strong understanding of IT roles, technologies, and industry trends.
- Effective problem-solving skills with a strong understanding of strategic talent sourcing/recruitment.
- Strong ability to prioritize tasks with exceptional follow-up coupled with a sense of urgency.
- Excellent organizational and time management skills.
- Tactful, diplomatic and possess the ability to communicate with individuals at all levels of an organization.
- Outstanding verbal and written communication skills.
- Strong people skills.
- Must demonstrate proven experience with participating in client discussions and meetings.
- Detailed oriented
- Effective note taking skills.
- Proficient using Microsoft Word, Excel, Visio, PowerPoint.
- Eligibility for Government of Canada security clearance (Enhanced Reliability or Secret preferred).

Success in this Role Involves:
✔ Winning competitive bids through well-crafted, compliant proposals.
✔ Expanding government relationships and securing new contract opportunities.
✔ Ensuring smooth execution of awarded contracts and high consultant performance.
✔ Staying ahead of federal procurement trends to maintain a competitive edge.

This role requires a strategic thinker with strong proposal writing skills and an in-depth understanding of government procurement to drive business success within the Canadian Federal Government services sector.

**Work Model**

We promote work-life balance and Family is one of our values. We enable our employees to work from home and from the office by providing a hybrid work model with flexibility. This role will work primarily from the office, however we will work together to ensure you have flexibility.

**Our Commitment to You**

**About PureLogic IT**

PureLogic IT provides innovative IT solutions for the Federal Government and private sector organizations. We enable outcomes as a secure and trusted technology service provider across current and emerging tech