Store Manager

1 week ago

Surrey, Canada Specsavers Canada Full time

**Role overview**

Retail store manager oversees and directs the daily activities, schedules, and assignments of employees.

**About Role**

As a retail store manager, you will supervise and co-ordinate the activities of eyecare consultants and student opticians and will be responsible for overseeing all aspects of store operations, including in-store training, inventory management, customer service, and sales goals.

**Key Responsibilities**
- Manage store employee’s performance through coaching and counseling
- Supervise and train employees to ensure that they are providing excellent customer service and upholding Specsavers standards
- Ensure that all merchandise is properly stocked and maintained in accordance with Specsavers standards
- Train new employees on store policies, procedures, and operational practices
- Be always an ambassador for the Specsavers brand, while championing the behaviours and values which Specsavers stands for.

**Qualifications, Skills, and Experience**
- Have at least 2 yrs. of previous customer service experience, preferably in an optical dispensary environment
- Strong organizational, time management and computer skills
- Strong leadership skills
- Excellent written, verbal communication and presentation skills
- Optical industry experience preferred

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$28.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

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