Branch Manager

_**Le français suit**_

**Branch Manager**
**School Bus | Rockland, Ontario**

**ABOUT US**
Switzer-Carty is the fastest growing privately held school bus company in Ontario and one of the largest school bus operators in Ontario, transporting over 100 000 students each day. Recognized as a leader in the industry, Switzer-Carty is known for delivering superior customer service and having a strong commitment to building a culture that values people and supports employees in doing their best work.

Due to our continuous growth, we are seeking a **Branch Manager** for the School Bus division at our Rockland location. Reporting to the Director of Operations and working alongside the Branch Manager of Spec Ed vans, the Branch Manager is responsible for overseeing and managing all operational activities within the branch including but not limited to operations (including maintenance and safety), finance, human resources, and customer service.

In collaboration with functional groups across the organization (finance, human resources, safety and maintenance) as well as senior management, the branch manager is responsible for implementing strategies that optimize branch profitability, address and exceed customer expectations and drive employee engagement and retention.

**Working out of our Rockland branch, key responsibilities of this role include the following**:

- Leading the overall success of the branch by maintaining and optimizing branch profitability
- Growing the business by developing new opportunities
- Creating a best-in-class customer experience through exceeding customer expectations
- Working closely with consortiums and ensuring compliance with the consortiums standards of performance and contractual obligations
- Implementing people strategy that drives engagement and supports retention
- Leading any change initiative and ensuring all relevant information is cascaded to their respective teams.
- Ensuring all branch activities are conducted with compliance to governing regulations, internal policies and procedures.

**You bring**:

- Leadership experience, five years plus of management experience with the transportation industry, experience in bus transportation and/or branch management considered an asset
- University degree or college diploma, university degree in business considered an asset.
- Experienced in utilizing, coordinating and balancing resources to increase organizational effectiveness.
- Financial acumen - experienced in budget planning and reporting
- Strong relationship building and customer service skills, ability to build positive, collaborative working relationships with internal employees including drivers, dispatchers, technicians and co-workers as well as external industry stakeholders including Consortium General Managers, staff and school board officials and government agencies (MOT, MOE, Municipal Regulators and Compliance Officers)
- Strong communication skills, easily adapt communication style to the audience to ensure desired message is understood, remains calm and professional when delivering difficult information or communicating under challenging circumstances.
- Mentoring and coaching skills, ability to develop others and provides a supportive environment for colleagues to learn and grow, comfortable in providing feedback and working with employees on addressing performance gaps.
- Strong organizational and time management skills.
- Team player, demonstrates effective interpersonal skills and works cooperatively across the organization to achieve common goals, speaks positively of the organization and is a positive role model for others.
- Bilingual in French and English.

**Job Type**: Full-time

**Salary**:$80,000 - $90,000

**Supplemental pay types**:Bonus pay

**Schedule**:Monday to Friday

**Benefits**:

- Company events
- Dental care
- Extended health care
- Retirement savings plan with matched contributions
- On-site parking
- Paid time off

**Work Location**:In person
1546 Baseline Road, Clarence Creek, ON

If you are looking for a new opportunity where you will have an immediate impact, we look forward to hearing from you.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
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- **Directeur/trice de succursale**
**Division des autobus scolaires | Rockland, Ontario**

**À PROPOS DE NOUS**
Switzer-Carty est l'entreprise privée de transport scolaire à la croissance la plus rapide en Ontario et l'un des plus grands opérateurs de transport scolaire en Ontario, transportant plus de 100 000 élèves chaque jour. Reconnue comme un leader du secteur, Switzer-Carty est connue pour offrir un service client de qualité supérieure et pour son engagement fort à bâtir une culture qui valorise les personnes et aide les employés à faire de leur mieux.

En raison de notre croissance, nous recherchons **un/e directeur/trice de succursale pour la division des autobus s