Learning Manager, Tax

**Join KPMG's Business Transformation Office and lead the digital learning revolution that's shaping the future of tax practice.**

**Overview**:
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

We are seeking a dynamic and innovative learning professional to join the Business Transformation Office for Tax & Legal within our Ignition practice. The Learning Manager will be responsible for designing, developing, and implementing engaging, user-friendly learning experiences that enable individuals to confidently adopt and use digital tools. This role blends instructional design expertise with a strong understanding of technology to drive effective learning strategies and resources. Working closely with Product Delivery and our Learning & Development teams, the Learning Manager will ensure training solutions align with strategic priorities and user needs.

**What you will do**:
**Learning Strategy Development**
- Ensure all training initiatives support digital tools adoption targets and are aligned with the overall Learning & Development strategy, industry trends, and practitioner needs
- Support change management activities by executing on the training strategy

**Creative Learning Solutions**
- Identify innovative and impactful ways to deliver training content, including gamification, role-based simulations, e-learning modules, interactive workshops, and hybrid learning techniques
- Incorporate storytelling and scenario-building to create relatable situations for tax practitioners, emphasising how digital tools solve real-world challenges in tax compliance and advisory

**Digital Tool Integration**

**Content Development**
- Create, curate, and customise training content, including guides, videos, tutorials, and case studies, targeted at practitioners at various levels of experience
- Introduce modular content delivery methods to allow for flexible, on-demand learning pathways

**Stakeholder Collaboration**
- Work closely with the Tax Learning & Development team, Tax practice leaders, technical advisory teams, and tool development teams to ensure alignment of training objectives with the needs of the practice
- Solicit feedback from practitioners and stakeholders to continuously improve training programmes

**Performance Tracking and Reporting**
- Monitor practitioner progress and engagement with training programmes using relevant tools and data analytics

**What you bring to this role**:

- Bachelor's degree in a relevant discipline (e.g. Tax, Education, Instructional Design or Technology)
- 5+ years of experience in learning design or digital enablement roles, ideally within a professional or technology-driven environment
- Strong knowledge of instructional design principles and how this can be applied to the use of digital tools
- Experience with digital learning platforms, tools, and instructional design software
- Demonstrated ability to effectively manage diverse stakeholder groups, resolving challenges with tact and professionalism
- Experience with industry leading Tax tools (iFirm TaxPrep, Tax research tools, DataSnipper, Alteryx) is an asset

**Support and benefits**:
Our Values, The KPMG Way: Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

**Adjustments and accommodations**:
Work Location: In person