Junior Network Analyst

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
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Job Summary
A Brief Overview
Do you want to play a part in the digital transformation of one of Canada's leading universities? If exploring new network technologies and enhancing your development skills sounds exciting to you, then we would love to hear from you about this role.

The Information Technology Services (ITServices) department requires a Junior Network Analyst to assist in the ongoing transformation of the Queen's network environment. The Analyst will work closely with Network Architects, Network Administrators, and business stakeholders to develop new network capabilities and enhance existing ones. This position works with internal teams and departments to understand business needs. This position applies technical knowledge to support the establishment and implementation of infrastructure requirements. This position makes recommendations for the ongoing development of tools, integrations, automation platforms, pipelines and scripts to support the university's network platforms. This position generates test plans (automated and manual), executes tests, and troubleshoots issues. This position also contributes to project planning.
**Job Description**:
What you will do
- Works with internal teams and departments to understand business needs.
- Applies technical knowledge to support the establishment of infrastructure requirements.
- Provides technical knowledge and makes recommendations for the ongoing development of tools, integrations, automation platforms, pipelines and scripts to support the university’s network platforms.
- Maintains tools, integrations, automation platforms, pipelines, and scripts to support the university’s network platforms.
- Supports the integration of new network technologies by generating test plans (automated and manual), executing tests, and troubleshooting issues.
- Contributes to project planning.
- Performs daily system checks, testing, and reviews reports to ensure continued compliance and health of network platforms.
- Analyzes data to ensure network platforms meet current and future capacity requirements.
- Creates and maintains documentation to support the university’s network platforms.

Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience
- More than 2 years and up to and including 3 years of experience.
- Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement