Consumer Loans Administrator

**Build a rewarding career with Steinbach Credit Union**:
Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

**An exciting opportunity awaits**:
We currently have an opportunity for a **Consumer Loans Administrator** to join our team in our Steinbach Branch. As a Consumer Loans Administrator, you will provide a back office loan administrative support to the Consumer Lending Department such as preparing and processing mortgage and loan documentation, searches and investigations as required, member service with regard to loan inquiries, and ensuring that all assigned lending activities are in compliance with legislations, regulations, policies and procedures.

**Specific Responsibilities**:

- Create and maintain member loan files
- Prepare related documentation for new credit facilities, renewals, extensions, and/or payment suspension/alteration
- Resolve routine problems and concerns with mortgage renewals, personal loans, pre-authorized transfers, lines of credit and other lending services
- Conduct Land Title investigations, property assessments, and credit bureau inquiries
- Provide information to other lending institutions and law offices as required

**Qualifications**:

- Grade 12 Diploma, plus some additional courses and 1 to 3 years’ experience or an equivalent combination of education and experience
- Post-secondary education in Legal Secretary/Office Administration would be an asset
- Credit Union experience and/or experience gained externally in a legal office (with real estate documentation) would be an asset.
- Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with lending team and law firms
- Demonstrated ability to balance multiple priorities
- Excellent attention to details, problem solving, and time management skills
- Proficiency with Microsoft Word & Excel

**How we'll reward you**:
You can look forward to joining an organization that values teamwork and its membership. You will receive a **competitive annual salary**based on skills and experience. In addition, you will be eligible for** variable compensation and matched pension plan**per SCU policies. You will also receive a great host of benefits, including:

- Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
- Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
- Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
- Opportunities for professional development
- Clothing allowance
- Free parking at all locations

**Accessibility and inclusivity**:
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

**Closing Date: September 22, 2025**: