Assembly and Customer Support Technician

2 weeks ago

Surrey, Canada Oasis Dental Group Inc. Full time

Are you ready to be part of a dynamic and supportive team environment that champions personal growth? We're looking for a dedicated individual to join us in Production, Assembly, Shipping, Receiving and Customer Support at our small, yet thriving company. If you're eager to contribute to a close-knit team that values collaboration and growth, we want to hear from you

**About us**

Oasis Dental Group is a small privately owned Canadian company located in South Surrey, BC, and have been in the business since 1995. We design and assemble at our facilities to the most stringent of standards.

Our work environment includes:

- Stable, full time role
- Positive work environment
- Flexibilty
- On-site Parking

Responsibilities include receipting goods, assembling, testing and packaging water purification equipment and supplies, as well as preparing receiving and shipping documents. Product assembly involves the use of small hand and power tools and is suited for someone physically fit with strong gross and fine motor skills.

**Responsibilities**:

- Receipt goods used in assembly
- Prepare receiving and shipping documents
- Monitor inventory levels and initiate inventory replenishment notifications
- Assemble, quality test, and package water purification equipment
- Use small hand and power tools for product assembly
- Maintain a clean and organized production assembly work area
- Maintain assembly hand and power tools
- Maintain knowledge of product lines
- Participate in the maintenance and enhancement of product assembly manuals, product specification data sheets and other documents related to shipping, receiving, and product assembly and packaging.
- Provide customer support with product installation, usage, and troubleshooting via telephone, mail, text and video conferencing
- Update & maintain data within the Customer Relationship Management database aging of water purification equipment and supplies prior to shipping.

**Qualifications**:

- Physically fit - Able to lift 20 kg/50 lbs
- Strong gross and fine motor skills using small hand/power tools
- Knowledge of computer usage
- PC literate
- Able to follow instructions
- Self-motivated - personal growth driven
- Proactive
- Strong ethics
- Organized
- Responsible and reliable
- Punctual
- Required language - English (fluent)
- Strong communication skills
- Excellent problem-solving skills
- Preference to those with Class 5 Drivers License

Pay: $20.00-$22.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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