Portfolio Manager

4 days ago

North York, Canada The Successful Investor Full time

**PORTFOLIO MANAGER, Successful Investor Wealth Management Inc.**

We are an established wealth management and investment publishing firm with 25+ years’ experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. Successful Investor Wealth Management (‘SIWM’) is currently seeking a Portfolio Manager who specializes in **Client** **Relationship Management**.

We are transforming our business and experiencing significant growth and as a result SIWM is looking for an investment professional with strong relationship management skills who will provide high quality service to clients and contribute to the continued growth of the organization.

Located near Yonge and Sheppard in Toronto, SIWM offers a vibrant culture in a growing firm committed to providing a diverse, inclusive, accessible, and accommodative workplace.

**KEY RESPONSIBILITIES**
- Develop a relationship of trust with existing and future clients of SIWM and be their primary point of contact.
- Manage, maintain, and enhance SIWM’s relationships with its clients.
- Thoroughly assess each client’s unique circumstances, goals, objectives, risk tolerances and constraint.
- Effectively communicate SIWM’s investment philosophy and strategy as well as understanding and articulating our investment thesis on a sector and individual security basis.
- Coordinate and oversee the administrative aspects of the client relationship and ensure high quality and accuracy of information.
- Responsible for Know Your Client and suitability issues.
- Conduct all activities within a best-in-class culture of compliance and service.
- Seek opportunities to cross-sell or upsell to existing clients.
- Grow the business by identifying new sales and business development opportunities.
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any client complaints promptly and professionally.
- Communicate with clients who express a desire to transfer their assets out to understand their reasons and make every effort to retain their valued business.
- Participate in and contribute to SIWM’s overall growth and strategic vision as well as building the firm brand.
- Accomplish department objectives.
- Planning and evaluating department activities.
- Manage daily operations of a small customer service team.

**REQUIREMENTS (Qualifications, Experience & Skills)**
- University Degree.
- Completion of the Canadian Securities Course required.
- Registered with Securities Commissions as a Portfolio Manager (“Advising Representative”); CFA preferred.
- Experience with suitability determinations for clients and “know-your-product” analysis.
- 5 years’ experience with at least 3 years in a client facing role.
- Experience leading and managing teams.
- The Certified Financial Planner designation or similar credentials would be an asset.
- Ability to build, foster and maintain positive professional relationships.
- Devotion to high-quality customer service.
- A team player with excellent communication skills, computer proficiency and high level of professionalism.
- Be able to meet targets and handle a high-pressure environment.
- Strong relationship management skills.
- Excellent influencing skills.

Pre-employment reference, credit and criminal background checks are required.

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