Operations Manager

2 weeks ago


London, Canada CBRE Full time

**Operations Manager**

**Job ID**
- 207588

**Posted**
- 26-Feb-2025

**Service line**
- GWS Segment

**Role type**
- Full-time

**Areas of Interest**

Facilities Management

**Location(s)**

London - Ontario - Canada

**About the Role**:
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

**What You'll Do**:

- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
- Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
- Maintain data integrity across systems used by the team.
- Partner with regional teams and departments to identify and implement organizational “best practices.
- Assist with the development of training programs, business processes, and system training programs.
- Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future**

**What You'll Need**:

- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.

**CBRE GWS**
- CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

**Find out more


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