Communications Officer

**Posting Status**:Upcoming opportunity

**Position Available**:Communications Officer Medical (CO-Medical)

**Company**: Aliant Resources

**Position Status**:Temporary, Full-Time Swing
- 12 Month Contract

**Rate**:$27.39/hour; Post Probation: $34.65/hour

**Location**:Location**: Mississauga. Ontario

**Reporting To**: Operations Control Manager

The Aliant Resources client, an air ambulance operator, works closely with provincial hospitals, remote nursing stations, Central Ambulance Communications Centres (CACC), and other stakeholders to enable the transport of patients.

**Consider Your Next Career with Aliant Resources**:
Aliant Resources is a dedicated provider of staff augmentation services, committed to promoting diversity, equity, inclusion, and belonging in all facets of our operations. We firmly believe that a diverse and inclusive workforce strengthens our organization and contributes to the success of our clients. We believe in the core values of trust, fairness, excellence, creativity, collaboration, efficiency and responsiveness. We invite you to join our team

**Position Summary**:
The Communications Officer Medical (CO-Medical) position is responsible for monitoring inter-facility transfers, including ensuring proper communication links between various healthcare providers involved in the transport requirements of all patients transported.

The CO-Medical will receive and review telephone and web medical transport requests from various stakeholders to ensure all transport requests are properly assessed for appropriate level of care requirements, triaged and documented to ensure an efficient, patient-centered delivery of our medical transport services.
- Effectively communicate with Flight Planners, Paramedics, Physicians and various allied healthcare professionals;
- Respond quickly and efficiently to emergency calls;
- Utilize exceptional interpersonal skills, courtesy, tact, and compassion when interacting with other healthcare professionals;
- Work effectively in a demanding, challenging, emergency services environment; and
- Analyze issues, develop solutions and execute plans in an individual or team oriented role.

**Qualifications**:

- Medical background with related experience such as paramedic, RN/RPN, emergency or clinical experience (preferred) or Emergency Telecommunications Certificate.
- Successful completion of Communications Officer's certification training program;
- Strong understanding of the provincial air ambulance system and emergency services communications;
- Experience working within the Air and/or Land Ambulance Transfer System (preferred);
- Proficiency with MS Outlook, Excel, Word, PowerPoint and Internet Explorer;
- Dispatch experience is a definite asset; and
- Ability to train and mentor is an asset.

**Hours of Work**:
**Why Join Us**:

- Be part of a diverse and inclusive workplace
- Contribute to the delivery of essential services
- Opportunity for professional growth and development

**Diversity Statement**:
At Aliant Resources, We are committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace. Our belief is that a diverse and inclusive workforce strengthens our company and enhances the success of our clients, to create a workplace that truly reflects our society.

**Accessibility Statement**:
**Accommodations process/policy**:
We are committed to providing accommodations to individuals throughout the recruitment process and during their employment with us. We understand that everyone's needs are unique, and we will work closely with you to ensure that your specific requirements are met.

**How to apply**:

- Your cover letter and resume combined should not exceed three (3) pages.