People Operations Specialist

**Who we are**: Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. **Who you are**: We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a People Operations Specialist who will assist with various HR functions and performs a diverse range of HR tasks supporting the administrative, operational and people facing functions of People Operations. If you love technology, and are keen to join an industry leader — we would love to hear from you **What you'll do**: As a People Operations Specialist you will operate as a shared service supporting all HR Leaders and HR Business Partners. In addition, this position will support business lines by being the first point of contact for employee inquiries on HR related questions, programs and policies and will play a supportive coaching role. **How you'll make an impact**: - Provide support to HR Business Partners on various HR functions, including but not limited to, performance management, recruitment/onboarding and compensation in a timely manner. - Be the first point of contact to Canadian and US based employees, provide exceptional support and assistance to meet with employees, answer HR related questions and document employees issues (for example regarding leaves and compensation) and provide instructions on next steps, escalate to the HR Business Partner or Centre of Excellence, as required. - Provide HR support to People Leaders as required, meet with them to discuss various challenges and provide basic coaching such as managing difficult conversations, escalating to the HR Business Partners as needed. - Participate in various employment processes, including preparing, reviewing and sending employment documentation, such as position change letters, employment contracts,, performance improvement plans and individual development plans. - Provide support to HRBPs during the sensitive process of terminations and job eliminations while ensuring the approach and package are in line with applicable legislation. This includes assisting with pre-termination and post-termination documentation preparation and execution, effective communication with relevant stakeholders and other aspects of the process to ensure a smooth and respectful experience for all parties involved. - Facilitate and prepare relocation, professional development requests and engagement toolkit requests. - Assist People Leaders in the job description process and provide feedback to ensure that the job description accurately reflects the needs of the team and the organization, including specific duties, responsibilities, and qualifications. - Conduct exit interviews and provide HRBPs with an overview of trends and observations gathered from exit interviews. Summarize and share data as necessary to enhance the employee experience. - Assist HR Business Partners in performance management reviews, investigations, and employee relations challenges. - Assist in People Operations process development and process improvement, looking for efficiencies and suggestions for improvement. - Provide updates and suggestions for content for the Canadian/ Global HR guides (Handbooks) and Internal HR Wiki, as needed. - Work with the HR data teams to develop DayForce reports and assist in the monitoring of employee processes, serving as reporting SMEs. - Maintain in-depth knowledge of legislative requirements related to day-to-day management of employees, reducing legal risks to ensure compliance. - Participate actively in various HR programs, projects and initiatives, including being a main participant for development and implementation. - Ensure strict adherence to Geotab policies on Google sharing rights to confidential HR/employee information. - Support Geotab global strategic initiatives. **What you'll bring to the role**: - 3-5 years of experience working in human resource generalist or business support roles. - Ability to work on a broad set of Human Resources functions. - Demonstrable evidence of HR expertise and thought leadership. - Experience working within a technical or engineering organization, knowledge of the h