Dock Lead Hand

**You belong at Day & Ross.**

Dock Lead Hand
Full-time

Surrey, BC

**Work Schedule: Sunday - Thursday 8pm - 4am**

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.

**How You’ll Help**
- Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
- Load and unload cargo
- Promptly report all incidents or accidents to supervisor
- Ensure proper use of protective gear and safe operation of machinery.
- Report continuing performance and attendance issues to supervisor
- Answer questions and coach team members on all dock area processed or equipment operation.
- Maintain records and documents as required
- Assist in training workers on equipment operation and company safety policies and procedures.
- Effectively communicate issues to supervision, management and other leads/employees
- Assist whenever necessary and other duties that may be assigned.

**Your Skills & Experience**:

- 2+ years in leadership role within trucking or 3PL company
- Forklift certified 2+ years experience
- Trained in the Transportation of Dangerous Goods
- WHMIS certified
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Communication skills - advanced
- Computer skills - accuracy, MS products, Truckmate AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

**About Day & Ross**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.
- As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values._

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift

**Experience**:

- Cross Dock: 1 year (preferred)
- Lead Hand: 1 year (preferred)
- TruckMate: 1 year (preferred)

Work Location: In person