Manager, Human Resources

**Our Vision**: To be a leader in animal welfare, working for a compassionate society where all animals are respected and valued.
**Our Mission**: To Improve the Lives of Animals.
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Job Summary
The Manager, Human Resources, reporting to and working with the Chief People Officer (CPO), will be responsible for supporting the CPO in achieving strategic human resources objectives that drive the organization’s people-focused mission. As a key contributor within the People & Culture team, the Manager is key in embedding DEI into all HR functions, creating an inclusive workplace culture, and supporting initiatives that promote belonging, fairness, and respect. As a People & Culture team leader, the Manager will oversee essential HR functions, including recruitment, labour/employee relations, performance management, and compliance with employment legislation, while managing and mentoring a small team of HR professionals.
Job Duties
Strategic and Operational Leadership
- Implement HR strategies to align with the organization’s mission, vision, and goals, in partnership with the CPO.
- Manage and oversee HR operations, including recruitment, onboarding, performance management, and employee relations, ensuring processes reflect inclusivity and are efficient and compliant.
- Support the development and implementation of initiatives to foster a high-performing, inclusive, and engaged workplace culture.
- Lead HR projects and change initiatives aimed at improving HR functions and organizational effectiveness as well as foster inclusivity.
- Serve as a trusted advisor to managers and staff, providing guidance on HR policies, best practices, and workforce management.

Human Resources Operations
- Oversee labour and employee relations, ensuring a fair and consistent approach in the handling of grievances, complaints, and performance management cases.
- Lead the design and execution of employee engagement and retention strategies, supporting a positive employee experience and minimizing turnover.
- Manage employee performance review processes, including supporting the development of goals, training managers on appraisal best practices, and ensuring timely completion.
- Oversee health, safety, and wellness initiatives, ensuring compliance with the Occupational Health and Safety Act and other relevant standards.

Staff Management and Development
- Supervise HR team members, providing coaching, mentorship, and development opportunities to support their growth and align their work with departmental objectives.
- Promote a culture of learning and continuous development, encouraging the HR team to stay updated on best practices and emerging trends in HR.
- Assess the team's performance and identify training needs to ensure the team possesses the knowledge and skills required to fulfill their roles effectively.

Collaboration and Communication
- Act as a liaison between the CPO and HR team, ensuring clear communication of organizational HR strategies and goals.
- Build strong relationships with department leaders to identify and respond to their HR needs effectively.
- Communicate HR initiatives and policy changes to staff, ensuring an understanding and alignment across the organization.

Compliance and Policy Management
- Ensure HR practices comply with relevant employment legislation, including the Employment Standards Act, Ontario Human Rights Code, and Labour Relations Act.
- Regularly review and update HR policies, procedures, and guidelines to reflect current legislation and HR best practices.
- Coordinate and lead HR-related compliance audits, implementing recommendations to maintain a compliant and equitable work environment.
- Advise on legal implications in HR matters, including discipline and grievances, and manage risks in labour and employee relations.
- Ensure that it is documented that each employee is aware of relevant policies and procedures through onboarding and on-going training.
- Foster, promote, support and drive inclusion, and influence others to promote, embrace and progress Diversity, Equity & Inclusion at Toronto Humane Society.
- Attend and participate in workshops, seminars, and in-service training to further education, skills, and training.
- Be aware of and work within the regulations of all Toronto Humane Society policies and protocols
- Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by Toronto Humane Society.
- Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society.
- Other Duties as required in the day-to-day operation of the Society.

Job Requirements
- Bachelor’s degree or diploma in Human Resources, Business Administration, or related field.
- Minimum 6 years of progressive HR experience, with at least 2 years in a management or supervisory role. Exper