Gianna Centre Program Coordinator

**_Catholic Social Services' Gianna Centre is currently recruiting for one (1) Part-Time Program Coordinator at 32 hours per week in Edmonton, AB._**

**ABOUT THE ROLE**

The Program Coordinator assists the Program Manager with the day to day operations of Gianna Centre and ensures that the Centre is responding to community needs in an efficient and prompt manner. This position requires strong communication skills with a high degree of diplomacy and people management skills.

The Program Coordinator supervises volunteers, supports clients and supports the dedicated Gianna team to provide excellent service.

Fluency in Word, Excel and client databases and the ability to use all office equipment are essential to success in this position. Primary job duties may include but are not limited to:
**Service Coordination**:

- Facilitate and provide a welcoming, hospitable, and safe environment for people under our care in keeping with Catholic faith, values, and social teachings
- Conduct regular intake screening meetings with prospective clients
- Establish and maintain professional community relations with other pro-life organizations and community partners
- Lead special projects such as developing a training plan, new programs, presentations etc.
- Assist in the development and implementation of practical and meaningful educational options that benefit clients who access Gianna Centre
- Attend and assist in the planning of any events at the Centre or any pro-life events in the community as requested
- Assist in the day to day operations of the program
- Assist in promoting Gianna Centre programs to the community

**Volunteer/Student/Client Coordination**:

- Design, develop, and improve support to the volunteers based on evaluation feedback
- Monitor, co-ordinate, and provide educational opportunities for the volunteers
- Coordinate the pre-screening, interviews and orientations of new clients, volunteers and students
- Continuously review program procedures in order to accommodate changing client and volunteer needs and develop engaging volunteer opportunities
- Co-facilitate on-going training and support to program volunteer contacts and volunteers
- Coordinate client follow-up and aftercare with volunteers

**Administrative Duties**:

- Assist in the development and implementation of the Gianna Centre program manual
- Ensure all volunteer and client paperwork are completed according to program guidelines
- Work with the Gianna Centre team to coordinate quality improvement initiatives and ensure that practices are in compliance with COA standards
- Participate actively in the COA accreditation process
- Monitor and review monthly supervision forms, job reviews, and performance evaluations of Gianna Centre volunteers and students
- Coordinate the daily activities of Gianna Centre ensuring data entry is accurately completed on a monthly basis and information is filed accordingly
- Complete filing of documentation
- Develop and compile volunteer information packages, volunteer contact packages, and handbooks
- Collect and monitor all volunteer requests for Gianna Centre classes and educational opportunities
- Prepare and submit monthly and quarterly reports on Volunteer statistics for Gianna Centre
- Prepare and maintain volunteer files
- Monitor the completion and submission of consent forms, volunteer job descriptions, job reviews, monthly supervision and volunteer visit forms

**Qualifications**:

- Diploma or degree in Human Services or related discipline
- Knowledge of pregnancy supports and issues related to unplanned pregnancy preferred
- 3 years of experience working in the human service field
- Supervisory and volunteer service experience preferred
- Criminal Record Check from City Police or RCMP
- Child Intervention Record Check

**What We Offer**:

- The compensation for this position begins at **$23.93 per hour **based on qualifications and experience.
- Flexible benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.

**About Catholic Social Services**

CSS is an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1800 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

We welcome and celebrate the diversity of our employees and volunteers who choose to work with our Agency in support of our mission, values, and principles. We employ and serve people of all faiths, or no faith, while respecting all backgrounds and experiences.

**Our values are at the core of everything we do**
- **Humility**:We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the