Floor Supervisor

4 hours ago

New Westminster, Canada Piva Moderna Italian Full time

**Job Title**: Floor Supervisor
**Reports To**: Restaurant Director
**Job Summary**:
We are seeking a highly motivated and experienced Floor Supervisor to join our esteemed team at Piva Modern Italian.
The Floor Supervisor plays a critical role in ensuring the smooth and efficient operation of the dining room while providing exceptional guest service. This position requires strong leadership, organizational skills, and a deep understanding of fine dining service standards.

**Responsibilities**:

- Guest Service Oversight:

- Supervise and guide the service team, ensuring all guests receive exceptional service throughout their dining experience.
- Monitor guest satisfaction and address any concerns or issues promptly and discreetly.
- Ensure all service standards are consistently met, including greeting guests warmly, taking accurate orders, and delivering food and beverages promptly and professionally.
- Assist servers with challenging situations, such as handling guest complaints or resolving service issues.
- Team Leadership & Management: o Lead, motivate, and mentor the service team, fostering a positive and productive work environment.
- Schedule and assign shifts, ensuring adequate staffing levels to meet service demands.
- Conduct performance reviews and provide constructive feedback to servers.
- Assist with the training and development of new service staff.
- Maintain a positive and professional working relationship with all members of the restaurant team.

**Restaurant Operations**:

- Assist with daily restaurant operations, including setting up the dining room, managing reservations, and ensuring smooth service flow.
- Monitor service pace and adjust staffing levels as needed to ensure efficient and timely service.
- Assist with inventory management and ordering of service supplies.
- Ensure compliance with all health and safety regulations.

**Quality Control**:

- Conduct regular quality checks on food and beverage service, ensuring proper presentation and temperature.
- Monitor the cleanliness and presentation of the dining room and ensure all areas are maintained to the highest standards.

**Qualifications**:

- Proven experience as a Floor Supervisor or in a similar supervisory role in a fine dining restaurant.
- In-depth knowledge of fine dining service standards, including table service, wineservice, and guest etiquette.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational and time management skills with the ability to multitask effectively.
- Ability to work well under pressure in a fast-paced and demanding environment.
- Strong problem-solving and decision-making skills.
- Passion for providing exceptional guest service and exceeding expectations.

**Benefits**:

- Competitive wages
- Opportunities for professional growth and advancement within the company.
- The opportunity to work in a prestigious and rewarding environment with a passionate team.
- Complimentary meal and discounts
- Opportunity for future tips and gratuity.

  • floor operations supervisor

    7 days ago

    New Westminster, British Columbia, Canada Piva Moderna Italian Full time

    Job Title: Floor Operations Supervisor Reports To: Restaurant Director Job Summary: We are seeking a highly motivated and experienced Floor Supervisor to join our esteemed team at Piva Modern Italian. The Floor Supervisor plays a critical role in ensuring the smooth and efficient operation of the dining room while providing exceptional guest service. This...

  • Food Service Supervisor

    1 week ago

    New Westminster, Canada EightSix Network Full time

    Job Description Job Title: Floor Operations Supervisor Reports To: Restaurant Director Job Summary: We are seeking a highly motivated and experienced Floor Supervisor to join our esteemed team at Piva Modern Italian. The Floor Supervisor plays a critical role in ensuring the smooth and efficient operation of the dining room while providing exceptional guest...

  • Food Service Supervisor

    22 hours ago

    New Westminster, Canada EightSix Network Full time

    Job Description Job Title: Floor Operations Supervisor Reports To: Restaurant Director Job Summary: We are seeking a highly motivated and experienced Floor Supervisor to join our esteemed team at Piva Modern Italian. The Floor Supervisor plays a critical role in ensuring the smooth and efficient operation of the dining room while providing exceptional guest...

  • Cage Supervisor

    4 weeks ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    New Westminster, BC Casino/Bingo Casino Floor ReliefHourly Wage: $33.98/hrThe Gateway to Your FutureIn a fun-filled and exciting work environment, the Cage Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere...

  • Cage Supervisor

    3 weeks ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    New Westminster, BC Casino/Bingo Casino Floor Relief Hourly Wage: $33.98/hr The Gateway to Your Future In a fun-filled and exciting work environment, the Cage Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work...

  • Security Supervisor

    1 week ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    New Westminster,BC Casino/Bingo Casino Floor Full-Time (Regular) Application Deadline (Internal Applicants Only): 01/20/2026 In this key role, you will be an integral part of the security team, ensuring Gateway’s staff, property, company assets and valued guests are secure and protected at all times. You will also deliver a high level of customer service,...

  • Security Supervisor

    2 days ago

    New Westminster, Canada Gateway Casinos & Entertainment Full time

    New Westminster,BC Casino/Bingo Casino Floor Full-Time (Regular) Application Deadline (Internal Applicants Only): 01/20/2026 In this key role, you will be an integral part of the security team, ensuring Gateway’s staff, property, company assets and valued guests are secure and protected at all times. You will also deliver a high level of customer service,...

  • Retail Store Supervisor

    2 weeks ago

    New Westminster, Canada Big Box Outlet Store Full time

    Who we are? **Big Box Outlet Store** has been a Canadian family-owned business since 1985. The core of our brand is to make everyday life more affordable, and we remain true to our roots. We are experts at finding brand name items through our reverse logistics and other purchasing channels, in order to sell quality products to customers at heavily discounted...

  • Assistant Store Manager

    1 week ago

    New Westminster, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...

  • Lead Carpenter

    1 week ago

    New Westminster, Canada Hanson Homes LTD Full time

    **Job Summary** **Responsibilities** - Lead and supervise a team of construction workers on-site, ensuring adherence to project plans and timelines. - Execute trim and frame carpentry tasks, including basic finishing knowledge like installing doors, baseboard/trim, and framing - Utilize hand tools and power tools safely and efficiently for various...