Club General Manager

**This job might be for you if you have the following talents & spirit**:

- ** You have a Business Vision**:You are a creative go-getter who has an entrepreneurial spirit and vision that guides the organization to achieving its short term and long-term business goals. You take ownership and have full responsibility of the club, running it like your own business.
- ** You’re A Competitor**: You are a competitor who isn’t afraid to disrupt industry standards. You have a consistent desire to destroy monthly sales targets and obliterate annual revenue goals. You’ve got a healthy appetite for competition and are always striving to win. You’re also tenacious, being able to bounce back and remain resilient. You have an abundance of positive energy and a proactive nature that assists in maintaining client relationships, generating new business, increasing staff productivity, improving member services, ensuring sustainability, and consistently meeting business targets and objectives.
- ** You’re a Leader**: You thrive in a bustling environment and can clearly identify, delegate and prioritize tasks. You are a multifaceted executive who isn’t afraid to get your hands dirty as you can be found cleaning changerooms, selling memberships, putting weights away, making shakes, and crunching numbers in the office, but primarily you can be found shaping, leading, and motivating a vibrant team. You are an experienced leader who has an appreciation for and understand fitness, finance, client services, business and most importantly how to engage, recognize, lead, and inspire your team.
- ** You’re Motivated & Driven**: You are goal-oriented and consistently have your finger on the pulse as you use key performance indicators to ensure that all club departments from membership sales to personal training to customer service to group fitness to operations are persistently improving and meeting financial goals.

**As a Club General Manager, a typical day might include the following**:

- Preparing and reviewing a profit and loss report.
- Being the face of the company in club by touching base with members and addressing any concerns.
- Daily check-ins with Functional Managers to ensure all programs and promotions (in-house and outreach) are tracking positively.
- Daily Debrief with Management Team to ensure uniform communications exist across all departments for all relevant programs and activities.
- Analyzing membership sales and mix, cancellations, RMS bookings and personal training sales against target goals.
- Conducting interviews in partnership with the department lead.

**To land this role you need to have;**
- A University degree in sports science, recreation or leisure studies, health management, physiology, life sciences, business, management or related field.
- At least 5 + years facility operations experience.
- 5-7+ years personnel management experience.
- Proven ability to engage, inspire, motivate and lead 200+ employees.
- Success in exceeding individual and team sales goals.
- All management/leadership team members are required to have Standard First Aid and CPR - Level C Certification prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
- All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.

**Perks of this position include;**
- A competitive salary
- Bonus opportunities
- Cost Plus Benefits
- Complimentary individual and plus one membership
- Additional Vacation Time and Flex Days
- Cellphone Allowance
- Group RRSP options
- Employee Stock Option Program
- Maternity/Paternity top up
- 4-Day Work Weeks (12 per year)
- Team Member Perks
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.

**Licenses & Certifications**: Required
- CPR
- First Aid
- WHMIS