Front Desk Agent

1 week ago


Lake Louise, Canada Mountaineer Lodge Full time

**Work setting**:

- Staff accommodation available
- Hotel, motel, resort
- Rural area

**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure

**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?

**Health benefits**:

- Health care plan

**Other benefits**:

- Free parking available
- On-site housing options


  • Front Desk Agent

    3 days ago


    Lake Louise, Canada Banff Caribou Properties Full time

    The Front Desk Agent serves as the first point of contact for guests and supports daily lodge operations. This role suits someone organized, flexible, and comfortable shifting between guest service and hands on support across departments.This is a varied role. Front Desk Agents assist beyond the desk when needed, including light housekeeping duties and...

  • Front Desk Supervisor

    2 weeks ago


    Lake Louise, Canada Vantage Hotels Full time

    **If you love people, the mountains and outdoor adventure, this could be the right place for you! We are looking for an energetic and friendly front desk supervisor who wants to share their knowledge and passion for this location with guests and inspire their co-workers.** **Staff housing** **Summer Bonus** **Health benefits** **Staff activities and...

  • Front Desk Agent

    3 days ago


    Lake Louise, AB, Canada Banff Caribou Properties Ltd. Full time

    BCP offers a friendly place to work in the heart of Lake Louise. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.Why Work With Us?Employee Housing: We offer housing to help you settle in.Career Growth: Learn new skills and move up in your job.Great Team: Work with people from all...

  • Front Desk Agent

    7 days ago


    Slave Lake, Canada Holiday Inn Express Slave Lake Full time

    A Front Desk Agent is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills and values that follow: - Previous front desk / guest services experience - Excellent communication skills - Committed to delivering high levels of customer service - Ability to...

  • Front Desk Agent

    2 weeks ago


    Lake Louise, Canada Banff Caribou Properties Ltd. Full time

    Live, Work & Thrive at Paradise Lodge & Bungalows in Beautiful Lake Louise Paradise Lodge & Bungalows isn’t just a workplace—it’s a lifestyle. Nestled in the heart of the breathtaking Rocky Mountains, this is your chance to combine work with adventure in one of Canada’s most stunning destinations. This is a seasonal position from April to October...

  • Front Desk Agent

    3 days ago


    Williams Lake, BC VG G, Canada BESTWESTERN WILLIAMS LAKE HOTEL Full time

    Job OverviewWe are seeking a friendly and professional Front Desk Agent to join our hospitality team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming environment. This role requires excellent communication skills, a strong attention to detail, and the ability to handle...

  • Front Desk Agent

    2 weeks ago


    Niagara-on-the-Lake, Canada White Oaks Conference Resort & Spa Full time

    Front Desk or Reservations experience is considered an asset - Strong understanding of interdepartmental dynamics and how the Front Desk contributes - Ability to function within a highly cohesive team, in a supportive manner - Ability to work a variety of shifts including days, afternoons, and weekends - Ability to offer an outstanding level of customer...

  • Front Desk Agent

    1 week ago


    Niagara-on-the-Lake, Canada White Oaks Conference Resort & Spa Full time

    Front Desk or Reservations experience is considered an asset - Strong understanding of interdepartmental dynamics and how the Front Desk contributes - Ability to function within a highly cohesive team, in a supportive manner - Ability to work a variety of shifts including days, afternoons, and weekends - Ability to offer an outstanding level of customer...

  • Front Desk Agent

    2 weeks ago


    Niagara-on-the-Lake, Canada White Oaks Conference Resort & Spa Full time

    Front Desk or Reservations experience is considered an asset - Strong understanding of interdepartmental dynamics and how the Front Desk contributes - Ability to function within a highly cohesive team, in a supportive manner - Ability to work a variety of shifts including days, afternoons, and weekends - Ability to offer an outstanding level of customer...

  • Front Desk Agent

    2 weeks ago


    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary...