Bilingual (French) Customer Care Representative

3 days ago

Calgary, Canada GroupSource Limited Partnership Full time

We are currently recruiting for a **Bilingual (French) Customer Care Representative** to join our team. This role has a **hybrid work arrangement**, required to work on site in our **Calgary office** with flexibility to work from home a few days a week. This is a Monday - Friday opportunity, with a set schedule of 9am-5pm.

**Responsibilities**
- Answer phone calls and assist members and providers with claims/coverage inquiries
Assist members with claim inquiries
Process health and dental claims
- Filing correspondence and claims
- Other duties as required
**Competencies Specific for this Role**
- High level of accuracy and attention to detail
- Excellent customer service with the ability to communicate professionally and proficiently - oral and written along with good listening skills
- Above average organizational and planning skills
- Able to handle a fast-paced and repetitive workload
- Able to handle difficult calls from members and providers
- Able to audit claims (self and team members)
**Education & Experience**
- Fluent in both French and English (written and spoken)
- Post-secondary completion or near completion
- Training in business writing an asset
- 1-2 years of Call Centre, medical or group benefits experience an asset
- Strong data-entry skills with number pad familiarity
- Above average customer service skills
- Microsoft Office
- For over 35-years, GroupSource has provided Canadian organizations with comprehensive, yet affordable employee group benefit plans. As a Third-Party Administrator (TPA), we not only help design an employee benefit plan that fits company's specific needs, we also act as a plan administrator, service department and claims manager for each of our client companies._
**The Perks**

In addition to becoming part of a creative, challenging and stimulating work environment, we also offer:

- a competitive salary & benefits program
- fantastic work community
- education assistance
- a work-wellness program
**_

**_

  • Remote Financial Customer Service Representative

    2 weeks ago

    Calgary, Canada NTT DATA, Inc. Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Remote Financial Customer Service Representative - Bilingual (English/French) to join our team in Alberta, Manitoba, Ontario, New...

  • Remote Financial Customer Service Representative

    1 week ago

    Calgary, Canada NTT DATA, Inc. Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Remote Financial Customer Service Representative - Bilingual (English/French) to join our team in Alberta, Manitoba, Ontario, New...

  • Bilingual Customer Experience Representative

    5 days ago

    Calgary, Canada Superior Propane Full time

    **What we will offer you**: **Culture**: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. **Opportunity**: A continuous focus on professional development with many opportunities for training & career growth. **Health & Wellness**: Competitive health benefits right from the...

  • Remote Financial Customer Service Representative

    2 weeks ago

    Calgary, Canada NTT DATA North America Full time

    OverviewRemote Financial Customer Service Representative - Remote (English/French) at NTT DATA North America.Req ID: 347533We are seeking a Remote Financial Customer Service Representative to join our team in Canada (Calgary, Alberta). This is a full-time, remote role with hours Monday through Sunday, 8:00am – 12:00am EST, open to residents of Nova Scotia,...

  • Bilingual Customer Service Representative

    3 days ago

    Calgary, Canada CBRE Full time

    Bilingual Customer Service Representative (French/ English) About the Role Are you passionate about delivering exceptional customer experiences and thrive in a fast-paced, service-driven environment? As a Bilingual Customer Service Representative, you’ll be the first point of contact for clients, helping to resolve inquiries and coordinate service requests...

  • Remote Financial Customer Service Representative

    3 days ago

    Calgary, Canada NTT DATA Services Full time

    Req ID: 347533  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Bilingual Financial Customer Service Representative to join our team in Alberta, Manitoba, Ontario, New Brunswick,...

  • Remote Financial Customer Service Representative

    2 weeks ago

    Calgary, Canada NTT Full time

    JOB DESCRIPTION Req ID: 347533We are currently seeking a Bilingual Financial Customer Service Representative to join our team in Alberta, Manitoba, Ontario, New Brunswick, and Nova Scotia Canada (CA).Position Overview:As a Financial Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for...

  • Bilingual Banking Customer Care Specialist

    1 day ago

    Calgary, Canada Equitable Group Full time

    A financial institution in Calgary is seeking a Bilingual Customer Care Representative to provide exceptional service across various channels. The role involves assisting customers with their banking needs, resolving issues, and ensuring adherence to compliance standards. Candidates should possess 1-3 years of customer service experience, ideally in a call...

  • Bilingual Customer Care Representative

    2 weeks ago

    Calgary, Canada EQ Bank | Equitable Bank Full time

    Bilingual Customer Care Representative (FR/ENG)Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer...

  • Bilingual (French/english)parts Customer Service

    2 weeks ago

    Calgary, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...