Principal Technical Program Manager

2 weeks ago

Vancouver, Canada Microsoft Full time

**Responsibilities**:

- Develop a deep understanding of customer requirements for managing and administrating Teams Phone System
- Define requirements for innovative administrative and user voice communications experiences
- Define and drive a cloud service architecture and solutions that support small business to large enterprises at scale
- Drive business rhythm across multiple teams to deliver commitments on time and at high quality
- Publish field and customer facing product documentation and information
- Engage with various internal teams and customers to measure, evaluate, and drive improvements to the Phone System product

**Qualifications**:
**Required**
- 8+ years of experience in Technical program management or software engineering building distributed systems
- Bachelor and or Graduate degree in computer science, engineering, or the equivalent
- Demonstrated knowledge and experience with cloud based technologies and systems design - multiple services, storage, compute, authentication; Azure experience is a plus
- Ability to interface with customers as well as internal partners and stakeholders to gather requirements, write specifications, drive/influence the appropriate technical design, and developing schedules and plans for delivering it
- Outstanding organizational and collaboration skills with a demonstrated history of successfully designing and driving complex products that span multiple organizational boundaries
- Experience with telemetry, instrumentation, and reporting platforms is a plus
- Ability to deal with the ambiguity associated with working in a fast-paced and changing environment

**Preferred**
- 3+ years of experience in enterprise voice communications systems and services
- Demonstrated experience in the entire software development life cycle - planning, costing, milestones, acceptance criteria, grooming
- Experience and expertise with M365 Azure Active Directory, licensing, and administrative capabilities
- Expertise in Azure services and technologies

IC3

M365Core

IC3TeamsPhone

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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