SAP Hxm Systems Analyst

SAP HXM Systems Analyst

**Job Number**:3271

**Job Type**: Full-Time
**Location**: 150 Frederick St - Regional Admin Headquarters
**Job Category**: Information Technology
**Number of Positions**:1
**Department**: Human Resources and Citizen Service Systems
**Division**: Human Resources
**Hours of Work**: 35
**Union**: Management/Management Support
**Grade**: Management/Management Support Grade 06
**Salary Range**: $91,291.20 - $114,114.00 per year

**About Us**

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

- Taking only what we need
- Leaving some for others
- Keeping the dish clean
- This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
- Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
- Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

**The Role**
- Supports human resources information management initiatives by developing reporting solutions, administering and configuring SAP SuccessFactors and HCM modules, interfaces with internal and external systems, upgrades, optimization projects, developing training materials, tools, and end-user documentation. The Region of Waterloo is recruiting an experienced professional to administer and optimize SAP SuccessFactors and HCM modules, ensure data integrity, and develop reports, dashboards, and analytics that support strategic decision-making. The role also involves system upgrades, configuration, and managing interfaces with internal and external systems. This position is Hybrid with two days in the office per week.**Key Responsibilities**
- Configure, upgrade, and optimize SAP SuccessFactors & HCM modules. Develop reports, dashboards, and business intelligence tools for HR data analysis.
- Administer data security, access, and compliance with regulations and agreements.
- Support data migration, mass updates, and interfaces with legacy and third-party systems (e.g., WFC-UKG).
- Collaborate with technical consultants, Subject Matter Experts from HR Business areas (including payroll), and vendors on system design, configuration, and enhancements.
- Create and maintain reporting standards, templates, and documentation.Provide training, guidance, and technical support to end-users.
- Participate in large-scale HR/IT projects, change management, and process improvement initiatives.

**Duties/Responsibilities**
- Designs and implements SAP HCM regular upgrades and optimization projects. Establishes testing strategies, work plans, test templates, and test scripts.
- Administers and supports all versions and instances of SAP SucessFactors and HCM. Ensures the security of HR data.
- Maintains communications with SAP to stay current on the latest upgrades and changes.
- Works on loading, extracting, developing, and creating reports, enhancements, and interfaces using database management tools and related technologies.
- Supports large-scale projects from a data requirements perspective.
- Creates and implements processes the business can use for mass data updates.
- Implements service requests in compliance with change management processes.
- Plans, develops, and implements project communication plans to support initiatives. Analyzes resource requirements (e.g., software tools, programming, outsourcing, IT physical/ financial resources), and consults with Manager as needed.
- Loads current/historical data for employee master data, time data, benefits data, dependent data, payroll data, and tax data infotypes from legacy systems (Oracle-based).
- Designs, develops and deploys business analytics HR dashboards using business intelligence interactive data visualization software. Creates roles, provides access to the dashboard, and reports to the senior leadership team to assist with strategic business decisions. Connects different data sources, including importing data and transforming data for business intelligence. Completes complex data analysis and delivers presentations to the corporate leadership team and senior leadership team.
- Develops complex database queries, views, procedures, and functions for robust, customized, standard, and ad-hoc reports to support problems and situations. Enhances and edits standard reports. Maintains and validates database views and objects to increase the performance of reports and queries. Develops and maintains strategy for