Csep Student Greeter

2 weeks ago

Ottawa, Canada Algonquin College Full time

Department:
Enrolment Services

Position Type:
Student

Salary Range:
$17.20-$27.00-Hourly

Scheduled Weekly Hours:
24

Anticipated Start Date:
April 25, 2025

Length of Contract:
5 Months

Posting Information

Posting Closing Date:
April 22, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:
Under the day-to-day leadership of the Supervisor, Enrolment Support Services, the Student Greeter is responsible for providing an exceptional welcome and effective direction while visiting Student Central.

Responsibilities:
- Acknowledges and greets all walk in clients to Student Central within established service standards.- Directs the clients to appropriate section and or services available within Student Central.- Communicates to other areas of Student Central as required.- Acknowledges clients who are exiting Student Central within established service standards.- Watches the main drop box and directs individuals as required.- Conducts intercept surveys with customers to attain feedback on the Student Central experience, using Happy or Not kiosks.- Resolves functional issues with the survey as they arise with the customer.- Ensures that designated standing area and self-serve area is clear of clutter and stays presentable- Assists students in self-help tasks using the self-help computers and printers- Guides students in locating information to promote self-help awareness.

Required Qualifications:
- You must be currently enrolled in a full-time program. The following students are not eligible: Second Career, Apprenticeship Programs, International students, Algonquin College employees paying a reduced tuition, Collaborative programs with the University of Ottawa or Carleton University and all programs that are not Ministry-approved;-
For more information on CSEP:
- High School Diploma or equivalent;- Post secondary institution work experience (asset);- Retail customer service experience (asset).

Anticipated Weekly Schedule:
- Up to 24 hours per week- Must be available within these hours Monday to Friday 9:00 am to 4:30 pm
- Vacancies are for P22084 and P22085.

This position required on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

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