Cashier/customer Service Representative

5 days ago

Sparwood, Canada Sparwood Coop Gas Station Full time

**Overview**
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while assisting with their purchases. Your primary responsibilities will include managing transactions, offering product information, and ensuring a positive shopping experience. If you have a passion for customer service and enjoy working in a dynamic retail environment, we want to hear from you

**Duties**
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the Point of Sale (POS) system efficiently for processing transactions.
- Handle cash, credit, and debit transactions accurately while ensuring proper cash handling procedures.
- Provide product demonstrations and technical sales support to enhance customer understanding of products.
- Engage in upselling techniques to promote additional products or services that meet customer needs.
- Maintain an organized and visually appealing merchandising display to attract customers.
- Address customer complaints or concerns promptly and professionally to ensure satisfaction.
- Manage time effectively to handle multiple tasks during peak hours while maintaining quality service.
- Uphold phone etiquette when responding to customer inquiries via phone or other communication channels.

**Skills**
- Strong communication skills with the ability to interact effectively with diverse customers.
- Bilingual or multilingual capabilities are highly desirable for enhancing customer interactions.
- Experience in retail sales, technology sales, or cashiering is preferred.
- Basic math skills for accurate cash handling and transaction processing.
- Familiarity with merchandising principles to maintain attractive product displays.
- Excellent organizational skills to manage inventory and maintain a tidy work area.
- Ability to demonstrate products effectively through engaging product demos.
- Time management skills to prioritize tasks efficiently in a fast-paced environment. Join our team as a Customer Service Associate / Cashier where your contributions will make a difference in creating memorable shopping experiences for our valued customers

**Job Types**: Full-time, Part-time

Pay: From $17.85 per hour

Expected hours: 20 - 50 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Ability to commute/relocate:

- Sparwood, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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