Holly House Support Staff

Holly House Support Staff is a position responsible to the Holly House Manager and if needed the Executive Director.

Position Scope: Holly House Support Staff is expected to function within the philosophy and principles, rules of work, policies and procedures of the Elizabeth Fry Society of Mainland Nova Scotia. Holly House Support Staff may be required to take ongoing professional development and training to ensure the necessary skills, knowledge and capacities are maintained and developed.

Key Requirements: includes but is not limited to crisis support, job readiness skill support, safety planning, advocacy and referrals, as well as household duties that support residents during their stay at Holly House.

**Job Specific Characteristics**:

- Knowledge of community organizations
- Knowledge of the justice system
- Understanding of solution focus/feminist/behavioral approaches
- Knowledge of the complex barriers to housing, education and employment
- Excellent interpersonal skills
- Ability to multi-task
- Non-judgmental approach
- Comprehensive understanding of confidentiality and boundaries
- Ability to problem solve
- Effective communication both verbal and written
- Ability to function as a team member
- Ability to work independently
- Ability to make appropriate decisions
- Ability to manage time effectively
- Ability to function in a crisis
- Must be patient and empathic

**Job Specific Requirements - General**:
**Casual staff is required for holiday coverage and short notice sick coverage**
- Must provide one-on-one support
- Must network with landlords, employers, mental health professionals and educational institutions as required
- Must assist criminalized women with life skills planning and community reintegration
- Must liaise with Income Assistance, Probation and Child Protection as required
- Must liaise with employers and support clients with employment maintenance
- Must maintain and develop community networks
- Must maintain professional records and documentation on all aspects of the position, using approved tools
- Must participate in case management and monthly house meetings
- Must attend staff meetings as required
- Must be approved for Reliability Status clearance before work can commence

**Maintaining Adherence to Policies, Procedures and Health and Safety Standards**:

- Follow policies, procedures and uphold organizational standards
- Be familiar with and able to implement the emergency evacuation plan
- Make appropriate decisions and take appropriate action in times of crisis
- Ensure the office and programming area is clean, tidy and in a well-kept condition

**On-going Professional Development**:

- Participate in on-going staff training and development.
- Participate in performance appraisals and self-reporting requirements
- Adopt and maintain a women centered, non-discriminatory, anti-racist, culturally competent approach.
- Adopt and maintain a solution-focused, feminist, behavior centered approach to helping relationships.

**Qualifications**:

- Post-secondary education in social sciences, social work, or 5 years equivalent training/experience working with criminalized women and girls in a program setting
- Knowledge of community based women's organizations and resources
- Knowledge of the barriers women face in finding housing and employment
- Excellent verbal and written communication skills
- Knowledge of women's issues and the criminal justice system
- Experience in data and evaluation
- Certificate in first aid/CPR required
- Valid driver's license
- Have regular and reliable access to transportation
- Ability to work as a member of a team

**Job Type**: Casual

Pay: $24.20 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person