Retail Money Desk Operations Specialist
1 week ago
Thamor Jewels Corporation
107A Dundas St E, Mississauga, ON L5A 1W7, Canada
Job Title: Retail Money Desk Operations Specialist
**Responsibilities**:
- Provide enthusiastic and customer-centric service to walk-in customers.
- Execute currency exchange transactions accurately and stay informed about market trends.
- Facilitate international money transfers, explaining options, fees, and ensuring compliance with regulations.
- Maintain accurate transaction records and ensure compliance with anti-money laundering regulations.
- Stay updated on company products, services, and promotions.
- Collaborate with team members for a seamless workflow.
- Continuously learn about changes in currency exchange regulations and industry best practices.
**Requirements**:
- Previous experience in retail money desk operations, currency exchange, or financial services is an asset.
- Excellent verbal communication skills in English and Tamil; proficiency in an additional relevant language is preferred.
- Strong interpersonal skills with a focus on customer satisfaction.
- Attention to detail and accuracy in handling financial transactions.
- Familiarity with currency exchange software and financial systems.
- Knowledge of anti-money laundering (AML) regulations and compliance procedures.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
**Education and Experience**:
- High school graduation required.
- Previous experience (minimum 2 years) in retail money desk operations or a related field.
- Proficiency in English and Tamil languages.
**Terms of Employment**:
- Full-time permanent position (40 hours/week).
**Language of Work**:
- Communicate fluently in English and Tamil, with proficiency in an additional relevant language
**Wage**:
- Compensation: $22 to $23 per hour, based on market and experience.
- Up to 10% Bonus based on performance.
**Benefits Package Offered**:
- Extended health insurance (Drugs, Vision, Dental).
- Office perks: Coffee, Tea, and snacks.
**Location of work**
- At our Jewelry store in Mississauga (107A Dundas St E, Mississauga, ON L5A 1W7, Canada)
**Contact Information**
- 107A Dundas St E, Mississauga, ON L5A 1W7, Canada
- +1 905-290-8318
**Skills Requirements**:
- Minimum 2 years of experience in retail money desk operations or a related field.
- Fluency in English and Tamil; proficiency in an additional relevant language is preferred.
- Self-starter with a passion for delivering exceptional customer service and attention to detail.
**Salary**: $22.00-$23.00 per hour
Expected hours: 8 per week
**Benefits**:
- Dental care
- On-site parking
- Store discount
Day range:
- Monday to Friday
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Ability to Commute:
- Mississauga, ON L5A 1W7 (required)
Ability to Relocate:
- Mississauga, ON L5A 1W7: Relocate before starting work (required)
Work Location: In person
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